Marketing and Sales Presentations - FINRA Conduct Rule 2212
General Telemarketing Requirements
No member or person associated with a member shall initiate any telephone solicitation, as defined in paragraph (g)(2) of this rule, to:
Time of Day Restriction
Any residence of a person before the hour of or after (local time at the called party's location), unless
- the member has an established business relationship with the person pursuant to paragraph (g)(1)(A)(i),
- the member has received that person's prior express invitation or permission, or
- the person called is a broker or dealer;
Firm-Specific Do-Not-Call List
Any person that previously has stated that he or she does not wish to receive an outbound telephone call made by or on behalf of the member; or
National Do-Not-Call List
Any person who has registered his or her telephone number on the Federal Trade Commission's national do-not-call registry.
National Do-Not-Call List Exceptions
A member making telephone solicitations will not be liable for violating paragraph (a)(3) if:
- Established Business Relationship Exception
The member has an established business relationship with the recipient of the call. A person's request to be placed on the firm-specific do-not-call list terminates the established business relationship exception to that national do-not-call list provision for that member even if the person continues to do business with the member;
- Prior Express Written Consent Exception
The member has obtained the person's prior express invitation or permission. Such permission must be evidenced by a signed, written agreement between the person and member which states that the person agrees to be contacted by the member and includes the telephone number to which the calls may be placed; or
- Personal Relationship Exception
The associated person making the call has a personal relationship with the recipient of the call.
A member or person associated with a member making telephone solicitations will not be liable for violating paragraph (a)(3) if the member or person associated with a member demonstrates that the violation is the result of an error and that as part of the member's routine business practice, it meets the following standards:
- Written procedures: The member has established and implemented written procedures to comply with the national do-not-call rules;
- Training of personnel: The member has trained its personnel, and any entity assisting in its compliance, in procedures established pursuant to the national do-not-call rules;
- Recording: The member has maintained and recorded a list of telephone numbers that it may not contact; and
- Accessing the national do-not-call database: The member uses a process to prevent telephone solicitations to any telephone number on any list established pursuant to the do-not-call rules, employing a version of the national do-not-call registry obtained from the administrator of the registry no more than thirty-one (31) days prior to the date any call is made, and maintains records documenting this process.
The provisions set forth in this rule are applicable to members telemarketing or making telephone solicitations calls to wireless telephone numbers.
If a member uses another entity to perform telemarketing services on its behalf, the member remains responsible for ensuring compliance with all provisions contained in this rule.
ProfessionalsRead an in-depth comparison about working as a Financial Analyst vs. working as an Investment Banker, two highly prestigious business careers.
ProfessionalsMost states require individuals to pass the Series 65 exam in order to act as investment advisors.
Investing BasicsMany people research restaurants or movies, but few select brokers or financial advisors with much research. Here's how BrokerCheck can help.
ProfessionalsRead an in-depth review of a career as a financial planner as opposed to a career as a stockbroker, including how to decide which is best for you.
TermA maintenance margin is the minimum amount of equity that must be kept in a margin account.
Investing BasicsBrokers and registered investment advisors have some key differences. Here's what you need to know.
ProfessionalsIt's possible that Google is looking to get into the robo-advisor business, either as a new venture or as a way to provide more benefits to employees.
ProfessionalsUpon successful completion of the Series 6, an individual will have the qualifications needed to sell open end mutual funds and variable annuities
ProfessionalsGunning to be a stock broker and want an edge? Here's some veteran advice.
Trading Systems & SoftwareLaunching your own broker-dealer is a lot of work, but the potential payoff is great, both personally and financially.
The minimum amount of equity that must be maintained in a margin ...
A securities license entitling the holder to register as a limited ...
The Comprehensive Automated Risk Data System (CARDS) is an initiative ...
A regulatory group that reviews documentation that is submitted ...
A examination to ensure a candidate is qualified to become a ...
A person who prepares investigative reports on equity securities. ...
The exact nature of a financial advisor's job responsibilities determines whether he must have a Series 7 license. If a financial ... Read Full Answer >>
Financial advisors are not required to have university degrees. However, they are required to pass certain exams administered ... Read Full Answer >>
The term "financial advisor" can refer to a couple of different roles. It most often refers to a broker-dealer or an investment ... Read Full Answer >>
Brokers have the sole discretion to determine which customers may open margin accounts with them, although there are regulations ... Read Full Answer >>
There are a number of agencies assigned to regulate and oversee financial institutions and financial markets, including the ... Read Full Answer >>
The Nasdaq became the world's first electronic stock exchange at its inception in 1971. The exchange's dedication to advancing ... Read Full Answer >>