Question of the Week
Under the Telephone Consumer Act of
1991, a telemarketer must provide which of the following
to a called prospect?
I. His/her name
II. Source from which the calling company obtained the called party’s phone number and name
III. Purpose of call
IV. Phone number and address of company making the solicitation call
II, III, IV
b) I, II, III, IV
c) I, III
d) I, III, IV
The correct answer is d.
All the choices except II are specific requirements of the Act. In addition, the law places time-of-day restrictions on cold calling. Telemarketers must also be trained in using and updating the company’s “do not call” list.