Customer Relations

  1. Salesforce's New Advisor-Focused Cloud Offering

    A solid client-advisor relationship is the foundation of reputable advisory firms. ...
  2. Starbucks Expands Rewards Program Beyond Stores ...

    Investors are likely hoping its new rewards program can be rewarding in the long ...
  3. Difficult Client? Here's What's Really Ailing ...

    Maintaining a good working relationship with difficult clients might mean playing ...
  4. Salesforce Vs. SAP: Comparing Top CRM Providers ...

    Learn about the different CRM offerings by Salesforce and SAP. Understand each company's ...
  5. Advisors: Why You Should Never Skimp on Technology

    A recent Fidelity study shows that advisors who embrace technology are more successful. ...
  6. Top Tips for Managing a Prospective Client Meeting

    These tips are essential when it comes to managing that first meeting with a prospective ...
  1. Yelp Stock Rises 20% Despite Wider Loss (YELP)

    Shares of Yelp are surging even after the online merchant review site reported first ...
  2. Starbucks Expands Rewards Program Beyond Stores ...

    Investors are likely hoping its new rewards program can be rewarding in the long ...
  3. Salesforce Vs. SAP: Comparing Top CRM Providers ...

    Learn about the different CRM offerings by Salesforce and SAP. Understand each company's ...
  4. What to Expect From Salesforce.com's Earnings ...

    With CRM shares down more than 20% from their 52-week high, the implied pessimism ...
  5. How to Pick the Best Stocks? Listen to Customers ...

    Rated top in customer service, these companies have delivered impressive stock performance ...
  6. What is the Future for Salesforce.com? (CRM)

    Learn about Salesforce and how it has become an industry leader in the cloud-based ...
  1. Why are business ethics important?

    Learn why ethics are an integral aspect of management philosophy and how sound business ethics benefit business, both large ...
  2. What are key factors that are generally considered in demographic studies conducted ...

    Understand the importance of demographic research and learn key demographic factors that a company seeks to discover through ...
  3. Is good customer service something to look for in a company in which I am considering ...

    Learn about the importance of customer service when deciding whether to invest in a stock. Good customer service can ensure ...
  4. What does it mean when they refer to the churn rate of a telecommunications company?

    Learn what companies in the telecommunications industry mean when they refer to a churn rate, and discover tactics companies ...
Hot Definitions
  1. Labor Market

    The labor market refers to the supply and demand for labor, in which employees provide the supply and employers the demand. ...
  2. Demand Curve

    The demand curve is a graphical representation of the relationship between the price of a good or service and the quantity ...
  3. Goldilocks Economy

    An economy that is not so hot that it causes inflation, and not so cold that it causes a recession. This term is used to ...
  4. White Squire

    Very similar to a "white knight", but instead of purchasing a majority interest, the squire purchases a lesser interest in ...
  5. MACD Technical Indicator

    Moving Average Convergence Divergence (or MACD) is a trend-following momentum indicator that shows the relationship between ...
  6. Over-The-Counter - OTC

    Over-The-Counter (or OTC) is a security traded in some context other than on a formal exchange such as the NYSE, TSX, AMEX, ...
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