Customer Relations

  1. Salesforce's New Advisor-Focused Cloud Offering

    A solid client-advisor relationship is the foundation of reputable advisory firms. ...
  2. Starbucks Expands Rewards Program Beyond Stores ...

    Investors are likely hoping its new rewards program can be rewarding in the long ...
  3. Difficult Client? Here's What's Really Ailing ...

    Maintaining a good working relationship with difficult clients might mean playing ...
  4. Salesforce Vs. SAP: Comparing Top CRM Providers ...

    Learn about the different CRM offerings by Salesforce and SAP. Understand each company's ...
  5. Advisors: Why You Should Never Skimp on Technology

    A recent Fidelity study shows that advisors who embrace technology are more successful. ...
  6. Top Tips for Managing a Prospective Client Meeting

    These tips are essential when it comes to managing that first meeting with a prospective ...
  1. Starbucks Expands Rewards Program Beyond Stores ...

    Investors are likely hoping its new rewards program can be rewarding in the long ...
  2. Salesforce Vs. SAP: Comparing Top CRM Providers ...

    Learn about the different CRM offerings by Salesforce and SAP. Understand each company's ...
  3. What to Expect From Salesforce.com's Earnings ...

    With CRM shares down more than 20% from their 52-week high, the implied pessimism ...
  4. How to Pick the Best Stocks? Listen to Customers ...

    Rated top in customer service, these companies have delivered impressive stock performance ...
  5. What is the Future for Salesforce.com? (CRM)

    Learn about Salesforce and how it has become an industry leader in the cloud-based ...
  6. Prevent Employees From Hacking You Computer System

    Cyber security attacks from a current or ex-employee can cause a lot of pain. Here ...
  1. Why are business ethics important?

    Learn why ethics are an integral aspect of management philosophy and how sound business ethics benefit business, both large ...
  2. What are key factors that are generally considered in demographic studies conducted ...

    Understand the importance of demographic research and learn key demographic factors that a company seeks to discover through ...
  3. Is good customer service something to look for in a company in which I am considering ...

    Learn about the importance of customer service when deciding whether to invest in a stock. Good customer service can ensure ...
  4. What does it mean when they refer to the churn rate of a telecommunications company?

    Learn what companies in the telecommunications industry mean when they refer to a churn rate, and discover tactics companies ...
Hot Definitions
  1. Return On Invested Capital - ROIC

    A calculation used to assess a company's efficiency at allocating the capital under its control to profitable investments. ...
  2. Law Of Demand

    A microeconomic law that states that, all other factors being equal, as the price of a good or service increases, consumer ...
  3. Cost Of Debt

    The effective rate that a company pays on its current debt. This can be measured in either before- or after-tax returns; ...
  4. Yield Curve

    A line that plots the interest rates, at a set point in time, of bonds having equal credit quality, but differing maturity ...
  5. Stop-Limit Order

    An order placed with a broker that combines the features of stop order with those of a limit order. A stop-limit order will ...
  6. Keynesian Economics

    An economic theory of total spending in the economy and its effects on output and inflation. Keynesian economics was developed ...
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