Client Centric


DEFINITION of 'Client Centric'

A specific approach to doing business that focuses on the customer. Client centric businesses ensure that the customer is at the center of a business's philosophy, operations or ideas. These businesses believe that their clients are the only reason that they exist and use every means at their disposal to keep the client happy and satisfied.

BREAKING DOWN 'Client Centric'

Client centric has long been a buzzword in service-oriented industries such as the financial services. Firms that strive to be Client Centric often do so by offering one-stop shopping for middle-income customers. Others may provide a suite of high-level services for high-net worth clients.

  1. Dividend Clientele

    A group of shareholders with a preference regarding how much ...
  2. Know Your Client - KYC

    A standard form in the investment industry that ensures investment ...
  3. Lien

    The legal right of a creditor to sell the collateral property ...
  4. Clientele Effect

    The theory that a company's stock price will move according to ...
  5. Non-Client Order

    An order on an exchange made by a participant firm or on behalf ...
  6. Financial Planner

    A qualified investment professional who helps individuals and ...
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