Definition of 'Ishikawa Diagram'
A diagram that shows the causes of an event and is often used in manufacturing and product development to outline the different steps in a process, demonstrate where quality control issues might arise and determine which resources are required at specific times. The Ishikawa diagram was developed by Kaoru Ishikawa during the 1960s as a way of measuring quality control processes in the shipbuilding industry.
Also referred to as a "fish bone diagram" or "cause-and-effect diagram".
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