Investopedia explains 'Ombudsman'
One high-profile case featuring an ombudsman, was the European Commission's antitrust action against Intel in 2009. After European Union antitrust regulators fined Intel over a billion dollars in May of that year, an ombudsman claimed that he had "found maladministration" in the commission's investigation of the chip maker. The ombudsman pointed out that the commission had failed to properly document a meeting with Dell Inc. in 2006 that was relevant to the case.
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