TD Ameritrade Thinkorswim: Customer Support

By Cory Mitchell Customer representatives are available at any time to answer client's questions and respond to concerns. Clients can contact TD Ameritrade using multiple toll-free telephone numbers, as well by email, fax or mail a letter.

There is also a help section available on the TD Ameritrade and thinkorswim websites as well as within the thinkorswim trading platform itself. The help and frequently asked questions sections will help traders find answers to most of their questions, without needing to contact a customer representative.

Support and chat is also available from within the thinkorswim platform. Figure 5 shows a list of some of the support features available from within the Help tab of the platform.

Figure 5: Support available with the Help Tab in Thinkorswim.