UFXMarkets: Charging Structure And Customer Support
  1. UFXMarkets: Introduction
  2. UFXMarkets: Account Types And Minimum Deposits
  3. UFXMarkets: Charging Structure And Customer Support
  4. UFXMarkets: Analysis Tools And Additional Features
  5. UFXMarkets: Conclusion

UFXMarkets: Charging Structure And Customer Support

Unlike some other brokers, UFXMarkets doesn't charge commissions or general fees - it charges for the spread on the trades. The spread can mean three things: 1) the difference between the bid and the ask price for a currency, 2) the difference in price between two related futures contracts, and 3) transactions involving two or more option series on the same underlying currency (when dealing with options). Not every trader has access to the same spreads; different accounts allow for different spreads, as explained in the chart below.



Aside from spreads, traders may have to pay rollover fees, but it's also possible that they receive payment for these fees. To put it simply, the rollover is really the interest rate traders pay or receive on the open positions that roll over from one day to the next. The nature of this fee depends on whether the interest rate for the main currency is higher or lower than that of the secondary currency. (For related reading, see Understanding Forex Rollover Credits And Debits.)

Customer Support
When the markets are open for trading, UFXMarkets' representatives are available 24 hours a day to answer customers' questions. Through use of the contact page, customers can call the phone numbers corresponding to their country to communicate their comments or concerns.

While representatives do not make any recommendations on trades to customers, they can help users place trades on the platform, demonstrate how to open, close, or edit a position and explain how to read and analyze charts, graphs, and other tools. Customer service also offers free Forex coaching and one-on-one tutorials for those who need assistance.


UFXMarkets: Analysis Tools And Additional Features

  1. UFXMarkets: Introduction
  2. UFXMarkets: Account Types And Minimum Deposits
  3. UFXMarkets: Charging Structure And Customer Support
  4. UFXMarkets: Analysis Tools And Additional Features
  5. UFXMarkets: Conclusion
RELATED TERMS
  1. Rollover Credit

    Interest paid to a forex trader who holds a position overnight. ...
  2. Spread Indicator

    An indicator that shows the difference between the bid and ask ...
  3. Rollover

    A rollover is when you do the following: 1. Reinvest funds from ...
  4. Spread

    1. The difference between the bid and the ask price of a security ...
  5. Short Leg

    Any contract in an option spread in which an individual holds ...
  6. Spread Option

    A type of option that derives its value from the difference between ...
RELATED FAQS
  1. What does rollover mean in the context of the forex market?

    In the forex (FX) market, rollover is the process of extending the settlement date of an open position. In most currency ... Read Answer >>
  2. What's the difference between a credit spread and a debt spread?

    Learn about debit and credit option spread strategies, how these strategies are used, and the differences between debit spreads ... Read Answer >>
  3. Why can't I have fixed rollover costs in forex?

    In the forex market, trades are made on many foreign currencies around the world. Much like in the equities market, in the ... Read Answer >>
  4. How is rollover interest calculated?

    In the forex market, all trades must be settled in two business days. Traders who want to extend their positions without ... Read Answer >>
  5. What kinds of fees are involved in futures trading?

    Learn what the various costs are that are charged by brokerage firms and trading exchanges to individual futures trading ... Read Answer >>
  6. How do traders use debit spreads to protect against loss?

    Review an example of how a trader might use a debit spread to limit the maximum loss on an options transaction, limiting ... Read Answer >>

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