Amica Home Insurance Review

Pros Explained

• Offers dividend policy options: Amica’s dividend program allows you to invest your policy premium as a dividend. At the end of your policy term, a portion will be refunded to you, which helps you offset the overall amount you pay. 
• Ability to receive a quote online: Unlike some other competitors, Amica allows you to receive a full quote after filling out an online application form, which only takes a soft credit check that won’t affect your credit score. 
• A number of ways to receive discounts on premiums: There are currently eight different ways to lower your premiums. 

Cons Explained

• Not available in every state: Policies aren’t available to residents of Alaska and Hawaii. 
• Dividend policy not available in every state served: Residents of California, Florida, Missouri, and North Carolina won’t be able to take advantage of the dividend program. 
• Limited coverage endorsement offers: Popular ones, such as equipment breakdown and service line coverage, aren’t included. 

Amica Standard Home Insurance Coverage Plan

Amica is the direct writer of its homeowners insurance policies. Its standard coverage includes the following: 

Dwelling Replacement Coverage

This portion of your coverage protects the physical structure of your home, such as the roof, walls, garage, and sunroom. In the event of damage from causes such as fire, hail, lightning, theft, vandalism, and wind, Amica will repair or replace the affected structure. If the cost to repair or rebuild the home is more than your policy’s coverage limits, Amica will provide an extra 30% above your limit. 

Other Structures Coverage

Detached structures, such as fences, garages, and sheds on your property, are protected from qualifying events or covered losses. 

Personal Property Coverage

Amica provides worldwide coverage in the event of damage or theft of valued items such as furniture and electronics. You’ll be protected for up to the coverage amount you selected. Items may be repaired or replaced completely. 

Personal Liability Protection

Your coverage pays for qualifying medical expenses if a guest is accidentally injured while on or around your property. Medical expenses may include hospital stays, ambulance rides, and surgical procedures. It also includes coverage in case a guest claims damage to their property. 

Loss-of-Use Coverage

If your home is deemed unfit to live in and damaged by a covered loss, Amica will cover additional living expenses, such as storage rental and food bills (if they’re deemed higher than normal), and temporary housing, such as hotel rooms.  

Factors that may influence your rates will vary depending on the insurance company. However, most insurers look at the following:

• Roof condition
• Property location
• Previous insurance claims
• Your home’s characteristics
• Home security systems
• Third-party injuries (such as dog bites)

Amica Home Insurance Discounts

Amica offers eight different ways to save on your homeowners insurance premium. Though its options are pretty standard compared with other competitors, here’s how you can save:

• Multiline Discount: You may receive a discount of up to 30% by bundling auto, home, condo, life, or umbrella policies. 
• Loyalty Discount: Policyholders may receive discounts once they’ve been with Amica for at least two years, with the amount based on loyalty length. 
• Claim-Free Discount: Those who haven’t had a claim in the past three years are eligible for a discount.  
• Autopay Discount: Sign up for a policy with Amica and opt into automatic payments to receive a discount.
• E-Discount: Opt to receive bills and policy information electronically to be eligible for a discount. 
• Alarm System Discount: A home that has burglar alarms, fire alarms, and/or sprinkler systems will result in a lower premium. 
• New or Remodeled Home Discount: Home buyers who purchase a policy for a new construction or remodeled home will receive a discount.
• Automatic Detection Devices Discount: Homes that have a gas leak detection system, temperature monitoring system, and/or a water leak detection system installed will receive a discount. 

An additional way to potentially save on your home insurance premiums is to choose a dividend policy. Though the initial premium may be higher, this policy will return a portion of your money back as a dividend payment. Amica claims that payments are 5% to 20% of an annual premium. You can receive your dividend payment via a check in the mail or direct deposit, or you can choose to apply it to your next year’s premium.

Amica Home Insurance Availability

Amica home insurance policies aren’t available in Alaska and Hawaii. Coverage, discounts, payment plans, dividend policies, and other features may not be available in every state in which Amica does business. 

Amica Customer Service

Amica has a live chat feature on its site. Claims representatives are available on weekdays from 8 a.m. to 9 p.m EST and on Saturdays from 10 a.m. to 5:30 p.m. EST. Sales and customer service representatives are available on weekdays from 6 a.m. to midnight EST and on weekends from 7 a.m. to midnight EST.

You can also call 800-242-6422 to speak with a sales or customer service representative. The hotline is available on weekdays from 6 a.m. to 1 a.m. EST and on weekends from 7 a.m. to midnight EST. To file a claim, you can call the same number 24/7.  

How to Make a Home Insurance Claim With Amica

The methods to file a home insurance claim include:

• Calling claims representatives 24/7 at 800-242-6422 
• Logging in to your Amica account online
• Using Amica’s mobile app

Once you file a claim, you will receive a claim number. You’ll need to supply this number when you communicate about your claim going forward, including when checking on its status and uploading relevant documents. 

Amica Home Insurance Cancellation Policy

You should be able to cancel your Amica homeowners insurance policy at any time. You’ll need to call 800-242-6422 to submit a request. 

Other Insurance Provided by Amica

Amica provides the following insurance coverage in addition to homeowners insurance:

• Auto insurance
• Condo insurance
• Flood insurance
• Life insurance
• Marine insurance
• Motorcycle insurance
• Pet insurance
• Renters insurance
• Retirement insurance
• RV and trailer insurance
• Small business insurance
• Umbrella insurance
• Wedding and event insurance

Get an Amica Homeowners Insurance Quote

Head to Amica’s website and fill out the relevant information, including your full name, address, and phone number, to receive an initial online quote. You can also contact a representative by calling 800-242-6422 or heading to the customer service section of Amica’s website and choosing “Find an Office” to locate a representative. 

Compare Other Home Insurance Reviews

While Amica can act as a one-stop shop for your insurance needs, including offering plenty of ways to lower your premium, it may not give you the best quote. To ensure you have the right coverage at the best price, you should shop around with a few homeowners insurance companies. 

Final Verdict

Amica is a good fit for those looking for basic coverage and additional protection such as business property and catastrophic coverage. Applicants may be able to find an affordable policy given Amica’s range of discount options. Its dividend policy option offers an additional way to receive money back at the end of the policy—an offering that’s not widely available with competitors. 

However, if you’re looking for more customized options, such as service line coverage, or you reside in a state where Amica isn’t available, you’ll need to look elsewhere. Still, with the potential savings you may receive and additional insurance products provided through Amica, it’s worth taking a look to see what you may be eligible for. 

Frequently Asked Questions

Is Amica Good at Paying Claims?

Amica's financial strength received an A+ (superior) rating from AM Best, a credit rating agency that evaluates the creditworthiness of insurance companies. This means that Amica is a reliable home insurance company and is in a good position to be able to pay claims.

Amica's customer satisfaction was also rated favorably by the National Association of Insurance Commissioners (NAIC). According to the NAIC's Complaint Index, Amica received fewer complaints in 2022 than expected for a company of its size.

Is Amica Home Insurance Expensive?

Amica's home insurance costs are about average when compared with competitors, though the costs can vary depending on factors such as your location, selected coverage, and any applicable discounts. Amica offers a dividend policy, which refunds a portion of your premium. There are also quite a few discounts that can lower your overall costs. You can receive a free quote online to compare providers.

Does Amica Cover Hail Damage?

Yes, Amica will repair or replace any physical structures on your property that are damaged by hail, as well as fire, lightning, and wind. You can also choose to add dwelling replacement coverage to your standard policy, which will provide an extra 30% to repair or rebuild your home if the costs exceed your policy limit.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of homeowners insurance providers. We reviewed each company’s coverage options, available discounts, customer service, and satisfaction ratings to help you make the right insurance decision for your needs.