Oscar Health is a startup health insurance company that uses technology to differentiate it from traditional insurance providers and providing access to medical professionals, including free doctor visits and 24/7 consultations, and assistance in creating an individualized team of healthcare professionals within its network.
Oscar insurance, which can be purchased on the "Obamacare" exchange program or directly from the company, also offers small group plans via Cigna in California, New York, and New Jersey. These plans offer access to Mount Sinai, Montefiore, and Catholic Health Services of Long Island. They include many of the individual offerings: free doctor-on-call service, free care team service, and no referral requirement to see specialists, as long as they are in-network.
The company's calling card is accessible healthcare services complete with concierge health services and assistance with choosing an insurance plan. Oscar's members even receive cash incentives (up to $100) for keeping up with their daily step count, as the app can link up to many smart pedometers and watches.
- Oscar Health offers a wealth of benefits to its clients, like access to on-call (24/7) doctors, a care team who will help you navigate the plans, and health-related cash incentives.
- Oscar bills itself as a user-friendly and personalized service. Even its URL, "Hi Oscar," reflects this identity.
- Oscar is only offered in 18 states as of January 2021.
- Oscar offers four plans, and the pricing depends on a variety of factors, from the type of plan, where you live, your age, and family size.
- Oscar's members must stay within the company's EPO or expect to pay full price for a doctor's visit.
From its beginning in 2012, the founders of Oscar set out to design a health insurance company that provided simple coverage in an industry that can confuse consumers. There are no copays or coinsurance. Oscar wants customers to feel like they have a doctor in the family, giving them access to free advice 24 hours a day via the Oscar mobile app or by phone. Within 15 minutes, patients can talk to a board-certified doctor and get advice.
Oscar's four-tier plans named after metals: bronze, silver, gold, and platinum) cover all doctor visits, and preventive care and generic drugs are free. The customer pays for everything else until he reaches the chosen plan's out-of-pocket maximum. At this point, the policy completely pays for all additional costs for the remainder of the year.
Fundraising and Financials
As of March 2021, according to its website, Oscar has over 529,000 members in 291 counties in 18 states. Since its inception, it has seen an infusion of cash support from outside backers. For example, in 2018, Alphabet invested $375 million into the then- six-year-old company. This cash infusion came just months after Captial G and Verily funded $165 million. In June 2020, Oscar announced the company closed a $225 million funding round, which positioned Oscar to continue growth off of a $2 billion revenue base, according to its website.
In the fourth quarter of 2020, Oscar closed a $140 million funding round led by Tiger Global Management, LLC, with participation from Dragoneer, Baillie Gifford, Coatue, Founders Fund, Khosla, Lakestar, and Reinvent. The fourth quarter financing comes "as Oscar continues to experience significant growth, seeing a 74% increase in direct policy premiums over the past three years," according to the December 2021 press release.
Oscar offers what is called a "secure plan" for healthy people under 30 who just want emergency coverage aka catastrophic insurance. This plan has the lowest premium but the highest deductible.
History and Leadership
The idea for Oscar was born in 2012 when CEO and co-founder Mario Schlosser and his wife were expecting their first child. According to the Oscar website, the couple found that navigating the road of insurance costs and jargon was difficult and overwhelming, especially for first-time parents. The company aimed to whittle down the complexities and provide their customer a more personal approach to finding physicians and healthcare. Schlosser founded the company along with Josh Kushner and Kevin Nazemi.
The idea behind Oscar Health? Providing healthcare services using mobile technology with a user-friendly touch (the URL for the company is named 'Hi Oscar") for booking appointments, locating physicians, telemedicine, and around-the-clock access to medical professionals.
In 2016, the Oscar Center entered into a partnership with Mount Sinai Health System. This center provides members access to free classes such as health-care for pregnant women and yoga, plus access to a primary care office. Like many FinTech companies, Oscar has tapped into the rapidly expanding merger of healthcare and technology.
According to a statement, Bloomberg reported that in December 2020, "Oscar raised $140 million this month in a funding round led by Tiger Global Management. That followed a $225 million round in June that included Thrive Capital. Other investors in one or both rounds included Dragoneer, Baillie Gifford, Coatue, Founders Fund, Khosla Ventures, Lakestar, Reinvent, Alphabet Inc General Catalyst. And according to reporting by TechCrunch, the company in its inception was designed in many ways to take advantage of Obamacare's marketplace offerings, as it has grown, and adding more traditional insurance companies like Cigna.
Mulberry Health Inc., d/b/a Oscar, announced that it has confidentially submitted a draft registration statement on Form S-1 to the U.S. Securities and Exchange Commission (the “SEC”) relating to the proposed initial public offering of its common stock. According to the December 2020 press release, "The size and price range for the proposed offering have not yet been determined. The initial public offering is expected to commence after the completion of the SEC review process, subject to market and other conditions."
Oscar Health Insurance Pros and Cons
Oscar uses technology to make it simple for users to find medical professionals, along with free virtual and in-person doctor visits, plus consultations. It offers four plan tiers, all offering free preventive care and affordable drug prescriptions. The difference between the plans is in how much you pay versus how much your plan covers. Oscar's in-depth customer service provides a "Care Team," including three guides and a registered nurse, who is available to answer questions and help you find the best and most affordable localized care.
And there is no need for a referral to see specialists under Oscar's plans.
As of January 2021, Oscar is available in only 18 states and 291 counties, so you are not eligible if you live outside of one of these locations. Another con, the reviews on the Better Business Bureau website are not all rosy, with some reviewers complaining about the system is slow to pay out claims."
|Oscar Health Pros and Cons|
|Easy to get a quote for healthcare coverage from Oscar||Only available in 18 states as of January 2021|
|The medical care for each plan is the same across all four lans, but the cost varies on your deductible||Numerous complaints from customers posted on the BBB website|
|Offers cash and other incentives for keeping active and healthy||All four tiers may be expensive when compared to other plans|
|Provides personalized services, such as access to a 24/7 on-call doctor and a "care team" to help you choose the best health paln||If you go outside its providers, the cost could be high|
|All four health plans offer similar benefits, the difference is in the deductible||Does not offer short-term or travel insurance|
Oscar Health FAQs
Is Oscar a Good Health Insurance?
Oscar offers strong member benefits such as a doctor-on-call, cash reward health incentives, and concierge assistance from its customer service team. If you live in one of the 18 states where it is available, it might be a good fit, especially if you are looking for personal attention from your health insurance provider.
What Makes Oscar Health Different?
Oscar health is accessible via its app and website, and its extremely personalized customer service is unique.
Is Oscar Health Part of Obamacare?
Oscar is available within the individual market for the Affordable Care Act, also referred to as Obamacare. If you want to buy individual or family Obamacare coverage, you can buy it via Oscar.
Does Oscar Cover Pre-Existing Conditions?
Yes. Due to the passage of the Affordable Care Act. Health insurance companies cannot legally deny coverage or even charge separate premium rates based on an individual's pre-existing conditions.
What Hospitals Accept Oscar?
For business plans, Oscar Health offers access to its hospital partners, Mount Sinai, Montefiore, and Catholic Health Services of Long Island. Individuals can check with their care team or search online to locate the best and closest hospitals within Oscar's network.
Where Is Oscar Health Insurance Available?
As of January 2021, it is only available in 18 states: California, Arizona, Colorado, Oklahoma, Kansas, Texas, Missouri, Iowa, Florida, Georgia, Tennessee, Pennsylvania, Virginia, Ohio, Michigan, New Jersey, New York, and North Carolina.
The Bottom Line
Oscar Health provides a personalized experience for those seeking affordable healthcare. It offers incentives to its customers to stay healthy, including a cash reward for getting a flu shop. Oscar offers a free generic drug plan and a concierge care team designed to help its members find the medical care and services they need. Members have access to an on-call doctor, as well. It offers four plan tiers with varying premiums and deductibles and offers a catastrophic plan for healthy young adults. Oscar may appeal to self-employed workers seeking a personalized approach to finding healthcare providers and who can afford it.
Oscar Health is only available in 18 states, and it uses an exclusive provider organization network (EPO). This type of coverage provides free or co-insurance from Oscar, but you have to use the providers within the network or risk being charged the full fee if you go out of the EPO list. As of January 2021, Oscar does not offer dental or vision insurance, so you would have to plan accordingly to use an Oscar health plan.
Oscar. "Oscar. Small Businesses." Accessed March 9, 2021.
Oscar. "How do I get set up with my new Oscar plan?" Accessed March 9, 2021.
Oscar. "Oscar announces $225 million in new funding to drive growth and expand access to affordable health care." Accessed March 9, 2021.
Oscar. "About Us." Accessed March 9, 2021.
Bloomberg Quint. "Josh Kushner-Backed Oscar Health Files Confidentially for IPO." Accessed on Jan. 23, 2021.
TechCrunch. "Oscar Health Now Has 400,000 and Expects to Bring in $2 Billion by the End of 2020." Accessed on Jan. 23, 2021.
Oscar. "Oscar Announces Confidential Submission of Draft Registration Statement for Proposed Initial Public Offering." Accessed March 9, 2021.
Oscar. "Our approach to customer service is different." Accessed March 9, 2021.
Oscar. "Oscar 2021 National Footprint." Accessed March 10, 2021.
Better Business Bureau. "Oscar. Better Business Bureau." Accessed March 10, 2021.
Oscar. "Oscar 2021 Plan Brochure." Accessed March 10, 2021.