Trunk Club is a personal styling service that selects and delivers clothing hand-picked by a stylist especially for you. Once you have the delivery in hand, you have 5 days to decide which items to keep and which to ship back to Trunk Club. You pay no shipping or return fees; you just pay for the clothes you wish to keep.
Trunk Club was founded in 2009 to serve men who love stylish, quality clothing but hate to spend so much time and energy pushing through crowded malls and shops around town. After five years of serving only men, Trunk Club added a clothing service for women in the summer of 2015. Trunk Club has operated as a wholly owned subsidiary of the fashion retailer, Nordstrom, since the retailer acquired it in August 2014.
How the Trunk Club Service Works
Trunk Club is founded on a relationship between the customer and a personal stylist. The first thing you do when you sign up with Trunk Club is create your personal style profile by answering a few questions about your fit, style and budget. Next, you chat with a Trunk Club stylist either by phone or in their messenger app to discuss your personal style and what you want to achieve with the Trunk Club Service. Your stylist provides you a listing of recommended clothes, which you can view, evaluate and approve online. You have 48 hours to approve or amend your Trunk preview before it is shipped to you via UPS.
After your trunk arrives, you have 5 days to try on the clothing items and decide which are worth keeping. There is no obligation to keep any of the items. When you are ready to return the trunk, simply notify Trunk Club to schedule a free pickup at your home. Use the prepaid return shipping label included with your original shipment. Once Trunk Club receives your trunk, it charges you for the clothes you decided to keep. There is a $25 styling fee for every Trunk, but it is waived if you use your Nordstrom credit or debit card.
If you prefer, you can make an appointment for a fitting at their Clubhouses in Boston, Chicago, Dallas, Washington D.C., Los Angeles or New York City. Your stylist will show you a selection of clothes that fits your size, style, and spending preferences. You can try everything on and take your favorites home the same day.
Trunk Club is not based on a subscription model like some other clothing services. Rather, it delivers trunks only at your request. Simply contact your personal stylist when you are ready to organize another shipment. If you want to receive an automatic shipment at regular intervals, your stylist can organize this for you. Since the company assigns you a permanent stylist, you can expect quick improvement in clothing recommendations over time. If your stylist is not working out for you or if you just want a change, you can opt for a new one at any time.
Clothing and Pricing
Trunk Club offers a range of top-quality, time-tested brands for a range of budgets. Their Nordstrom-backed inventory lets you decide how much you want to spend. They carry wardrobe staples like tees, denim, and button–ups ranging from $25-$300. Sport coats, dress shoes, and other
workwear essentials start around $200.
The Bottom Line
If the clothing fits your price range and the services of a personal stylist sound intriguing, there's really no reason not to give Trunk Club a try. After all, if you don't like any of the clothing, you never have to pay a dime.