Facebook (FB) employs several safeguards to protect your money and financial information when you send money through its Messenger app. Like anything online, however, there remains a chance that your safety may become compromised.
Cybercriminals and hackers can be ingenious, and that has led to numerous online security breaches at big companies. Facebook employs some of the brightest minds in cybersecurity to keep its users safe. However, a Facebook security breach exposed the personal information of an estimated 87 million users and has raised some doubts about Facebook's ability to protect its customers' data. Here we discuss what you need to know about using Facebook's Messenger app to send and receive money, what cybersecurity measures Facebook employs, and what you can do to protect your information and your money.
- Facebook allows users to send and receive money through the Messenger app, free of charge.
- Facebook's software plays the role of financial middleman between the sender and the receiver.
- The company's software is also set up to provide security and protection from hackers.
- Even with good security, users need to be proactive, using password protection on all devices and installing antivirus software.
How Sending Money on Facebook Works
Facebook offers a feature that allows users to send and receive money through the site's popular Messenger app. Facebook's software facilitates the money transfer, acting as a conduit between the user's bank and another bank for the payee. The software also gives the transaction extra layers of security to prevent hackers from compromising either party's financial information.
Facebook does not charge users to send or receive money in Messenger. Both the sender and the receiver must live in the United States, be at least 18 years old, and link a bank-issued Visa or Mastercard debit card or PayPal account to Facebook or Messenger.
To Send Money Using Messenger
To send money through Facebook, open a Messenger conversation with a friend and click the dollar sign icon. From there, enter your bank-issued debit card number or PayPal information, which may be stored in the app for future use. Lastly, input the amount you want to send and submit it.
You can send money to multiple friends through a group conversation. You can also use group conversations to request money from multiple friends.
To Receive Money Using Messenger
To receive money in Messenger, you must add a debit card to your account. First, open the Messenger conversation containing the money and select "Add Debit Card." Once you've added a debit card to your account, money sent to you will automatically deposit to that account.
While money sent to you via Messenger is transferred right away, it may take up to five business days for your bank to make the funds available.
Facebook's Security Measures
With a sensitive service like Messenger, many users wonder what kind of security measures Facebook includes to protect its users. Whether to send money or simply to browse and socialize, the connection is encrypted by Facebook. Encryption is the process of using an algorithm to turn critical information—such as credit card and bank account numbers—into an unreadable format. Moreover, Facebook uses an additional layer of encryption for financial information submitted through the Messenger app.
Additionally, when sending or receiving money in Messenger, Facebook only shares your name, profile photo, and the dollar amount between you and your friend. The info the app asks to verify your identity is not shared. To confirm your identity and prevent fraud, the app may ask you to provide additional information, such as your legal name, date of birth, zip code, last four digits of your Social Security number, or answers to multiple-choice questions that only you would know.
Users who seek even more security can require a personal identification number (PIN) to send money. This prevents fraudulent transactions if an unauthorized user gets their hands on your computer or mobile device.
Another option specific to iPhone and iPad users is Touch or Face ID. With these security options, the device analyzes your fingerprint or facial features to ensure you are authorized to send money.
The number of people using Messenger monthly, according to Facebook data.
More Tips to Keep Your Account Secure
There are additional measures you should take when sending and receiving money in Messenger to keep your account safe. You should only send and receive money from trusted people you know. Protect your Facebook account by activating two-factor authentication, which is a second layer of security.
Don't accept friend requests from people you don't know, even if the requests seem to come from people who are "friends of friends." Cybercriminals will hack into existing accounts of people you know and pose as friends in order to gain your trust. They might set up an elaborate fake online identity—a strategy known as "cat fishing." They'll use Messenger to send messages requesting money. Facebook reports these fraudsters will use a variety of common money scams, including donation, lottery, romance, loan, and inheritance scams.
The Bottom Line
Because this is the Internet, no information is ever 100% safe, regardless of the security measures in place. Several large-scale hacking incidents have made some consumers wary of making financial transactions using their phone's apps.
While such high-profile incidents understandably make Internet users nervous, the fact remains that the biggest security threat to your information online comes from failing to secure your personal devices. Password-protecting your computer and mobile devices helps prevent unauthorized users from accessing them and wreaking havoc. Installing a robust antivirus or anti-malware program enables you to detect threats such as keystroke loggers, which record the keystrokes you make to a log file that gets sent to an unauthorized third party.