Wal-Mart offers two types of credit cards: the Walmart Rewards MasterCard, which can be used anywhere, and the Walmart Rewards credit card, which can be used exclusively at WalMart. Both are administered through Capital One. To close either one of these credit cards, contact Capital One by sending a letter to the address shown on your latest billing statement or by calling the company's customer service number (you can find it on the back of your Walmart Rewards credit card or Walmart Rewards Mastercard, or on your statement, or online).
- Walmart offers the Walmart Rewards MasterCard and the Walmart Rewards credit card.
- The fastest way to cancel your card is by calling customer service.
- You can also cancel your Walmart card by mailing a letter through certified mail.
How to Cancel Your Walmart Card
If you need to close your account right away, calling customer service is the fastest way to process your request. To do so, call the customer service hotline number on your statement. A customer service representative can help you cancel your card.
Otherwise, you can close your Walmart credit card by sending a letter to Capital One at the address on your statement. For delivery assurance, you can send the letter via certified mail. Include in the letter your name, billing address, and account number, as well as a request to close the account. You don’t have to explain why you are closing the account, but if the letter is a follow up to a phone call, you should include the date and time of the call, as well as the name of the representative who took your call.
Details About Closing Your Walmart Credit Card
Under most circumstances, you are still liable for the full outstanding credit card balance, even after you have canceled the card. To prevent accumulating additional charges by any other authorized users of your Walmart credit card, collect all cards issued and destroy them. If authorized users are in other states than the one in which you reside, notify them about your plans to close your Walmart credit card right away.
Until you settle the account in full, the variable annual percentage rate (APR) for the Walmart credit card and the variable APR for the Walmart MasterCard apply to remaining balances.
Both the WalMart Rewards Mastercard and the Walmart Rewards credit card offer rewards advantages to users, and you may lose these benefits if you cancel the card. Users of the Walmart Rewards Mastercard can earn 5% cash back on purchases at Walmart.com or through the Walmart app, and on grocery pickup and delivery purchases. They can earn 2% back on restaurants, travel, and purchases at Walmart physical locations and Murphy gas stations, and 1% back on purchases wherever Mastercard is accepted. Users of the Walmart Rewards card can earn 5% back on in-store purchases for the first 12 months when they use their card in-store.
How Closing Your Walmart Card Impacts Your Credit Score
Wal-Mart reports your credit card activity to the three credit bureaus (Equifax, Experian, and TransUnion). Closing your account may negatively impact your credit history, depending on how long you have had the card. If your Walmart credit card is your oldest credit card, consider paying off the full balance but keeping your account open; otherwise, the average age of all your accounts will go down, which can reduce your credit score.