Appointment scheduling apps are among the best digital tools for businesses today, helping to simplify operations while also eliminating the need for additional human labor. With appointment booking apps, you can receive more reliable bookings in a much faster, affordable, and more convenient way that helps grow your business without wasting any unnecessary resources.
The best appointment booking apps offer not just affordability but also the features and support your business needs on a daily basis. Considering factors like pricing, plans, features, and customer support, here are the best appointment scheduling apps.
Best Appointment Booking Apps of 2021
Best Overall : 10to8
10to8 blends affordability and flexibility with the widespread integrations to simplify and streamline your business.
30-day free trial
Free Zoom and Microsoft Teams integrations
Online-only support for most plans
Just 100 appointments with free plan
Payment processing with paid plans only
10to8 is our pick for best overall appointment booking app because it provides affordability with the features and integrations necessary to run your business. 10to8 is a leading software used by over 50,000 global businesses, including U.S. Bank, Yale, and Mercedes-Benz, and it is easy to see why. There are over 1,500 app integrations, including Microsoft Teams and Zoom Video Conferencing. It is also HIPAA compliant, making it compatible with medical appointment scheduling in the U.S.
All plans include SMS services, but you will need to upgrade if you are interested in payment processing and customizable branding. From there, the number of appointments varies, with 100 included under the free plan and up to 600 with the Bigger Business plan for $40 per month. For more personalized service, teams can also opt for the top-tier Enterprise plan, which allows you to work directly with a sales representative to create your own custom plan. Customer support is limited just to online support unless you opt for the Enterprise plan, which offers phone support and also includes personalized onboarding.
To get started, there is a free 30-day trial with no credit card required, or you can opt for the free plan to get started immediately.
Best on a Budget : SimplyBook.me
With SimplyBook.me, you don’t have to buy the top-tier plan to receive top-tier features.
More features for less
Add-on SMS and booking
Free 14-day trial
Free plan renews monthly
No support by phone
No desktop compatibility
SimplyBook.me is best on a budget because its free plan gives access to plenty of features without having to subscribe to pricey plans. The service has a straightforward approach to appointment scheduling and business management. The free plan comes with 50 bookings per month, with paid plans increasing up to 2,000 per month. However, one of the things we love about SimplyBook.me is the ability to customize your plan with special add-on plans for additional SMS texting and booking bundles. You can choose how many additional bookings or texts you add each month without being forced to subscribe to the most expensive plan.
Plans are available for up to 50 users and integrate with your Facebook page to increase your exposure beyond your website. If you need payment processing, you can upgrade your plan with pricing that starts at $10 per month. The top-tier $60 per month plan is great for larger businesses, with 2,000 bookings included, up to 50 users, and unlimited custom features. You can also opt for the free plan if not many features are needed.
For a no-commitment sneak peek, SimplyBook.me offers a free 14-day trial with no credit card needed to sign up. If you stumble, support includes both email and live chat options.
Best for Calendar Management : Acuity Scheduling
With its full suite of features and integrations, Acuity Scheduling specializes in multi-faceted calendar management to keep your business running smoothly.
Access for up to 36 staff/locations
Broad payment features
Acuity's "Advanced Features" bundle for paid plans
Short 7-day trial
A little on the pricey side
Email-only customer support
Including its free plan, Acuity has four plans in total. Standard appointment reminders and messaging come with the Emerging plan, but bigger businesses may better appreciate the Growing plan, which gives access to up to six staff/locations for $25 per month. This includes worldwide text messaging with appointment packages and payment plans. Finally, the Powerhouse plan costs $50 a month and gives access for up to 36 total staff/locations with an available HIPAA compliance feature.
All paid plans come with Acuity’s Advanced Features package, a convenient bundle that includes calendar optimization and exclusive sales features earning its top spot for calendar management.
Calendar management is Acuity's standout feature, with calendar syncing for Google Calendar, iCloud, Outlook.com, Exchange, and Office 365. However, Acuity also integrates with many other popular business services, too, such as payment processing and deposits from the three main payment processors: Stripe, Square, and PayPal.
Acuity offers just a short 7-day trial, much more limited than others, but it remains one of the most popular options for businesses today and our best pick for calendar management. You will be opted into the free plan if you do not first purchase a paid plan.
Best for Small Businesses : Calendly
Calendly does not make small businesses pay for more than what they need with graduated plans and features.
Unlimited appointments with free plan
Affordable payment processing
No SMS with basic plans
Must upgrade for payment processing
Limited support options
Calendly is best for small businesses because it combines affordability with the straightforward features that growing businesses need. Despite its super affordable pricing, Calendly works with over 700 integrations to simplify life and easy compatibility with not only iOS and Android but also web-based applications. There are four plans, but Calendly withholds certain features in its basic plans to keep costs low. Regardless, Calendly offers a straightforward design where business owners can benefit from group scheduling, allowing you to manage the schedules of multiple employees as you build your team over time.
For small businesses that still have room to grow, Calendly specializes in basic plans that are kept simple and streamlined. You still have the option to upgrade as your business grows, with a Premium plan for $10 per month that offers two calendar connections while the Pro plan offers six total connections for $5 more. Both plans offer expanded support options. The Enterprise plan is the top echelon, featuring custom features and exclusive phone support instead of the standard email and live chat options seen with other plans.
To test Calendly out, there is a free 14-day trial to get you started. If you do not renew by the end of your trial, Calendly will automatically switch your account to the free plan so you can continue using the service without interruption.
Best for Self-Employed : Setmore
Setmore is designed for the self-employed business owner who needs complex appointment scheduling but just basic payment processing.
Unlimited appointments with free plan
30-day money-back guarantee
Square payments with free plan
No SMS with free plans
HIPAA compliance with Pro only
Limited phone support
Setmore is an excellent pick for self-employed individuals who can benefit from the cost savings of a free plan, while also enjoying the kind of additional marketing and sales features to grow. The generous free plan includes access for up to four users, but when you upgrade, you receive unlimited email reminders. Integrations not only incorporate Facebook but also leverage Instagram for additional booking and marketing opportunities. Self-employed business owners can also benefit from a class booking feature. It simplifies registration for exciting new events like webinars and training seminars for customer groups.
To help your clients pay, the free plan includes Square payment processing, but you will need to upgrade to the Premium for $12 per month or the Pro plan for $9 a month if you want to take advantage of Stripe or PayPal processing. Zoom and Teleport integrations are also only available on paid plans, and there is two-way sync for your Google and Outlook accounts. The main difference between the Pro and Premium plans is the number of users: the Pro plan gives you three or more, while Premium only allows two.
Regardless of which plan you choose, Setmore offers email support with 24/7 support through its app. For those who spend a lot of time behind their computer, Setmore offers a convenient desktop app that you can use in addition to the usual mobile resources.
Best for Online Businesses : Appointy
Appointy’s free plan focuses on services to keep your online business running without any of the unnecessary frills that an online company doesn’t need.
Ability to switch between plans
Square payments with free plan
14-day free trial
Plans can get very pricey
Up to two locations only
Limited staff access
Appointy is best for online businesses because it offers fantastic perks with up to five services like payment processing and website integration without the need to upgrade to a paid plan. The free plan comes with many features that are missing from competitors’ plans. For instance, there is payment processing from Square and integrations with over 1,000 apps. There are just 100 appointments available with the free plan with one location and one staff member.
If you need something more robust, like more users and greater customization, Appointy has three other plans that range from $30 to $100 per month. The Enterprise plan is more than most businesses need, offering multi-location services and custom branding, but the Growth and Professional plans are better suited for most online businesses, with expanded payment processing like Stripe, PayPal, and Authorize.net.
Paid plans can get pricey, running up to $100 per month. There is a free 14-day trial so you can test drive the advanced features of paid plans, but after your free trial, you will be automatically downgraded to the free plan. There is also the option to switch or cancel plans with no penalty.
Best for Brick-and-Mortar : Appointlet
Appointlet gives team access with its free plan, allowing brick-and-mortars to benefit from group services without a pricey subscription.
Team access with free plan
Free expanded video integrations
Maximum five users only
No desktop access
No group booking
Appointlet is our pick for brick-and-mortar businesses because you do not have to spend a fortune to receive access for the multiple users who keep your business running. In light of coronavirus, Appointlet is one company that has stepped up to help brick-and-mortar businesses adjust to the sudden transformation of digital sales and operations. The free plan has been expanded to now integrate virtual meeting tools, like Zoom, GoToMeeting, Join.me, and Cisco Webex Meetings.
Even without these upgrades, Appointlet makes an attractive offer with its sheer simplicity. There are but two plans, the free version and the Premium upgrade for $10 per month, so you won’t get lost in a sea of options. The free plan is impressive on its own, immediately giving subscribers team access with unlimited meetings. When you upgrade to paid plans, you get the added option of pooled availability for teams with private, secret meetings. You also get access to integrations that include Stripe and Zapier. However, Appointlet does restrict access, limiting you to cloud-based deployment in place of the desktop option you may see with other services.
Appointlet offers a 15-day free trial with email and intercom chat support to help answer any questions before or after.
Best for Teams : vcita
With the capacity for more than 20 members, vcita has the rare multi-user compatibilities that are perfect for teams.
Group access for 20+ members
Facebook and Google Search integrations
More than 3,000 integrations
No free plan
Expensive plans for most features
No live chat
vcita is best for teams because you can receive access for more than 20 members, depending on the plan you choose. There are no free plans with vcita, but there are three plans that range in price from $29 to $99 a month. Campaign recipients come included when you opt for the Business or Platinum plans, and all plans include SMS credits, which vary from 100 to 500 domestically and 20 to 100 for international SMS.
Appointments come sourced not only from your website but also via Facebook and Google Search, although Google Analytics and QuickBooks do not come with the Essentials plan. You will also need to upgrade if you want access to Zapier. Another feature that varies significantly between the plans is the type of support that you receive. There is free setup and installation support when you subscribe beyond the base plan. vcita will still provide setup services for Essentials subscribers, but it will cost you $150 per session. Support also changes between the plans, with email support standard, phone support included with the Business plan, and priority support with Platinum.
To get started, vcita offers a free 14-day trial so you can personally test out its services before you commit.
As a business owner, it is not always easy to find the best appointment scheduling app, especially when the marketplace is so flooded with options. Some apps are better suited to smaller teams, while others like vcita have the capacity to accommodate large teams. Some services like Appointlet do not offer a free trial at all, requiring customers to immediately subscribe to a plan.
10to8 bundles some of the very best features available in appointment scheduling apps today. There are several integrations, including Microsoft Teams and Zoom Video, as well as HIPAA compliance for medical customers. There is payment processing if you need it, plus easy online support. With 10to8, you can also enjoy one of the longest trials available, with a full 30 days free before you are downgraded to the free plan. That’s why it earns our pick for the best appointment app.
Compare the Best Appointment Booking Apps
|$0 to $40+ per month||5||Google, LinkedIn, Office, QuickBooks, Salesforce, Weebly, WordPress, Zoom||1,500+|
Best on a Budget
|$0 to $60 per month||4||Facebook, Google, Instagram, Microsoft Teams, WordPress, Zapier, Zoom||22|
Best for Calendar Management
|$0 to $50 per month||4||Facebook, Google, Instagram, Microsoft, PayPal, Square, Zapier||200+|
Best for Small Businesses
|$0 to $15+ per month||4||Google, HubSpot, PayPal, Salesforce, Slack, Zapier, Zoom||700+|
Best for Self-Employed
|$0 to $12+ per month||3||Facebook, Google, Shopify, Squarespace, Weebly, Wix, Zapier, Zoom||50|
Best for Online Businesses
|$0 to $100 per month||4||Facebook, Google, Instagram, Microsoft Office, PayPal, Shopify, Square, Weebly||1,000+|
Best for Brick-and-Mortar
|$29 to $99 per month||2||Google, Infusionsoft, Salesforce, Slack, Zapier, Zoho||700+ (through Zapier)|
Best for Teams
|$29 to $99 per month||3||Facebook, FreshBooks, Google, QuickBooks, Skype, Zapier||3,000+|
How to Choose the Best Appointment Booking App
To help you find the best appointment booking app for you, there are some factors to consider:
- Appointments: Many apps limit the number of appointments that you can schedule per month, while others will allow you to purchase additional appointments or a larger bundle to accommodate greater volume.
- Users: Some programs are designed to accommodate single users, while others can accommodate teams of up to 20 people or more.
- Branding: Some companies may favor greater personalization and customization for their scheduling forms, but not all apps allow you to remove their branding.
- Price: Some companies can charge up to $100 or more per month for their services, while others cost less than $20 per month. Not all companies offer a free plan, either.
- Free trial: Sometimes, the best way to choose the right company for you is to test out the services yourself, but although most offer a free trial, some companies do not.
If you have any questions about a service, be sure to ask before you pay for a service that may not work for you.
Appointment Booking Apps vs. Manual Booking
There are many ways to handle appointment booking for your business. There is always manual scheduling, but that can require far more time, effort, and labor than the use of an appointment booking app. Appointment booking apps are a digital tool that immediately simplifies the booking process. No matter what kind of business you have, you can customize, prioritize, and simplify your business without the need for an enormous investment or additional staff.
Now, your clients can take control with the power to schedule appointments at will. With 24/7 service, your clients do not have to wait until morning to schedule an appointment with your business, thus saving them time and also helping to ensure their business. Your clients can use your website or social media pages to book, change, and cancel appointments as needed and without any necessary disruption to your staff or daily operations.
Frequently Asked Questions
What Are the Advantages of Using Appointment Booking Apps?
Appointment booking apps bypass the human requirement associated with manual booking, where human interaction is typically required and thus, also restricted to business hours. With appointment booking apps, appointments can be scheduled in bulk and with little interaction from you or anyone on your team.
How Much Do Appointment Booking Apps Cost to Use?
Pricing for appointment booking apps depends not only on the company you choose but also on the plan. Some companies offer entirely free services like 10to8 and Acuity, but others can cost $100 or more, such as Appointy and Appointlet.
Can Appointment Booking Apps Integrate With Other Platforms?
Most appointment booking apps integrate with other popular platforms in order to streamline operations and simplify your working life. These integrations can include popular services like Google, Microsoft, Instagram, Zapier, and WordPress.
To find the best scheduling apps, our proprietary review process takes a deep dive into the business world, first determining what businesses today need and which services can meet those needs. We looked at dozens of programs to see which appointment scheduling app best meets the needs of business owners. There were many factors in consideration, such as the number of plans, pricing, how many users are permitted, available integrations, and whether a free plan is available without subscription.