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If you’re like most Floridians, your home is your most valuable asset. Hurricanes and other weather events can jeopardize that asset. Therefore, picking the right Florida homeowners insurance is a key part of protecting your home. Ideally, your insurer will offer high amounts of coverage at a competitive rate. In addition, your insurer needs to have the financial strength to pay out claims, especially after a disaster.
To choose the best Florida homeowners insurance companies, we evaluated 11 insurers in the following categories: value, based on premiums and coverage (35%, of which cost made up 6%); whether an online quote was provided (25%); AM Best financial strength rating (20%); National Association of Insurance Commissioners (NAIC) complaint index (15%); and customer service (5%).
5 Best Florida Homeowners Insurance Companies
- Best All-Around Quote: Tower Hill
- Best Insurer of Last Resort: Citizens Property Insurance
- Great Customer Satisfaction: Chubb
- Best for Wind Mitigation Discounts: Kin
- Best for Financial Stability: USAA
- Our Top Picks
- Tower Hill
- Citizens Property Insurance
- See More (2)
Best All-Around Quote : Tower Hill
Tower Hill offered the best value of the insurers we reviewed and a healthy wind mitigation discount.
Good all-around insurance protection
Discount of around $800 per year for full wind mitigation
Best value insurance protection
Quick and easy-to-use online quote system
Online quote defaults to high coverage amounts
4-point inspection may be required to set up coverage
Requires replacement of out-of-date appliances
High number of complaints
We found that Tower Hill offered the best all-around value. Premiums were somewhat higher than some competitors, but default coverages via its online quote tool (including structural, personal property, and personal liability) had the highest limits. Additionally, Tower Hill’s website made it simple and easy to collect an online quote.
Also attractive is the substantial discount offered for wind mitigation: we could’ve qualified for a roughly $800 per year discount by passing a wind mitigation inspection.
If you do decide to go with Tower Hill, it requires a four-point inspection of your home to set up coverage. This inspection covers your roof, electrical, plumbing, and HVAC. Tower Hill may require you to replace out-of-date appliances. For example, a representative told us we’d need to replace our water heater if it was more than 15 years old. Lastly, Tower Hill received more complaints than expected for an insurer of its size, according to the NAIC.
$3,505 per year for a 1,824-square-foot home built in 1981 in the 32244 ZIP code (Jacksonville) with a gable roof, framed walls, and vinyl siding.
- Main structure coverage: $304,349
- Other structures coverage: $6,087
- Personal property: $152,175
- Loss of use: $30,435
- Personal liability: $300,000
- Debris removal coverage
- Landscaping after a covered loss
- Screened enclosure coverage
Best Insurer of Last Resort : Citizens Property Insurance
If you’re having trouble finding homeowners insurance in Florida, Citizens Property Insurance, a nonprofit insurer-of-last-resort, may be your best bet. But there are restrictions and downsides to working with this company.
Covers those who can’t qualify elsewhere
More financial stability thanks to support from Florida law
Discount for wind mitigation measures
Personal liability included in default quote was much lower than competitors
Eligibility restrictions on using its plans
Doesn’t offer online quotes
High number of complaints
The Florida legislature created Citizens Property Insurance in 2002 as a nonprofit government entity. Its goal is to provide homeowner insurance in Florida to those who cannot find suitable coverage with private insurers.
As a government-backed nonprofit, Citizens Property Insurance has the ability to raise money from Florida residents to cover claims after a major storm. This makes it more financially secure relative to other insurers.
However, there are significant downsides to working with Citizens Property Insurance. First, you can only take out one of its policies if:
- Coverage is not available from another Florida insurer
- You can find coverage, but the premiums are 20% more expensive than a comparable policy with Citizens Property Insurance
Also, Citizens Property Insurance has many unhappy customers. Its complaint rate was, on average, more than 400% higher than the rate expected for a company of its size, according to the NAIC. Citizens does not offer online quotes.
$2,441 per year for a 1,824-square-foot home built in 1981 in the 32244 ZIP code (Jacksonville) with a gable roof, framed walls, and vinyl siding.
- Main structure coverage: $303,900
- Other structures coverage: $6,080
- Personal property: $151,950
- Loss of use: $30,000
- Personal liability: $100,000
- Optional coverage to fully replace the cost of personal property
- Optional sinkhole loss coverage available
- Increased limits if rebuilding costs more because of new laws or ordinances
Great Customer Satisfaction : Chubb
Chubb’s customers are generally satisfied; the company had the lowest NAIC complaint index of the Florida insurers we analyzed. Chubb also has the highest available financial strength rating from AM Best.
Lowest NAIC complaint index
A++ (Superior) financial rating from AM Best
Good range of add-ons for homeowners policies
Couldn’t provide us an online quote
May require an agent meeting to set up coverage
Over the past three years, Chubb had the fewest consumer complaints, relative to its size, of all the Florida home insurance companies we reviewed. Chubb also has an A++ (Superior) financial rating from AM Best, which is the highest possible. In other words, Chubb is in better financial shape versus most other insurers to pay out claims after a major hurricane or other disaster.
One other benefit is that Chubb’s homeowner’s insurance policies offer more add-ons than usual. For example, policies pay for lock replacement if your keys are lost or stolen and the restoration of electronic data if your computer is destroyed by a virus.
Even though Chubb’s website says it offers online quotes, we were unable to get one. We had to speak with a representative from USI, the company that Chubb referred us to for an over-the-phone quote.
USAA could not provide a quote for the 32244 ZIP code.
- Replacement for upgraded appliances and furnishings
- Risk consulting for ideas to protect homes
- Tree removal after a storm
- Lock replacement if keys are lost or stolen
- Restoration of electronic data after a computer virus
Best for Wind Mitigation Discounts : Kin
Kin offered us a wind mitigation discount of more than $1,800 a year, which was at least $1,000 more than any other insurer we examined (for a property valued around $300,000).
Substantial discount for wind mitigation measures
Fewer complaints than expected
Provides online quotes
New insurance company
No AM Best score for financial strength
No in-person agents
Kin is a relatively new insurer that launched in 2016. It uses a fully digital process for homeowners insurance, which made it easy for us to get an online quote. The quote we got from Kin was initially the most expensive relative to other insurers. However, it offered the largest wind mitigation discount. If we passed the wind mitigation inspection, our premium would have been the most affordable of all insurers we reviewed.
Additionally, Kin offers discounts for fire mitigation, secure communities, and fire/security alarms. Its quoted policies provided more coverage than the competition for loss of use (when you’re temporarily displaced while your home undergoes repairs). Also, Kin has a relatively low NAIC complaint index for home insurers in Florida.
However, you can’t meet with an agent in person and Kin does not yet have an AM Best financial strength rating. It does get an A (Exceptional) rating from Demotech, a financial-stability ratings company that focuses on ratings for insurance companies in coastal states.
$3,578 per year for a 1,824-square-foot home built in 1981 in the 32244 ZIP code (Jacksonville) with a gable roof, framed walls, and vinyl siding.
- Main structure coverage: $300,000
- Other structures coverage: $6,000
- Personal property: $120,000
- Loss of use: $60,000
- Personal liability: $300,000
- Flood insurance
Best for Financial Stability : USAA
USAA offers the top financial stability rating among Florida homeowners insurance companies we analyzed, something worth considering in a state where insurers go bankrupt regularly.
A++ (Superior) rating for financial strength from AM Best
Excellent customer satisfaction
Doesn’t offer coverage in all of Florida due to past damage claims
Couldn’t provide us with an online quote
Only works with military service members, veterans, and their children
When you set up homeowners insurance in Florida, you need your insurer to still be in business when you file a claim. That’s not guaranteed, especially after a major hurricane. Fifteen Florida property insurers are currently in liquidation, according to the Florida Department of Financial Services.
USAA, along with Chubb, is the most financially secure insurer among the insurers in our analysis. It has an A++ (Superior) rating from AM Best, the highest available rating. USAA also has very few consumer complaints, as shown by its low NAIC complaint index.
However, USAA limits which homes it covers in Florida. It could not give us a quote because it doesn’t cover homes in the area we considered due to past claims from wind damage. Also, if you want to use USAA, you must be either an active servicemember, a veteran, or your spouse or parents must be USAA members.
USAA could not provide a quote for the 32244 ZIP code.
- Extra coverage for rebuilding, debris removal, and building ordinance or law requirements
- Discount on ADT security systems
- Discounts on handyman and cleaning services
- Benefits for service members, like free replacement of uniforms and military equipment
Learn more in our USAA insurance review.
Additional Florida Homeowners Insurance Companies to Consider
Not every company we analyzed made our list. There are several well-known companies with solid reputations that could be a good fit for you if they offer a quote for a home.
When we reached out to State Farm for a quote, the agent let us know it couldn’t insure our house because it was more than 21 years old. However, the company was able to provide a quote from Citizens. State Farm is among the largest homeowners companies in Florida. It offers online quotes, has an A++ (Superior) AM Best rating, and could be worth a look if your home was built less than 21 years ago.
We went through Nationwide’s online quote system, but the company wasn’t able to provide a quote for our property. If you can get a quote from Nationwide, the company could be a good fit. It has a low number of NAIC complaints for a company of its size and an A+ (Superior) AM Best rating, making it one of the more financially secure homeowners insurance companies in Florida.
We filled out Progressive’s online quote form and were referred to Kin. Progressive has an A+ (Superior) rating from AM Best for financial stability, and an expected number of complaints for a company of its size, according to the NAIC.
We went through Allstate’s online quote system and received a quote from Security First (a company with a complaint rate that was 13 times higher than expected, according to the NAIC). The quote provided offered the least amount of coverage for the price, relative to other company quotes collected.
Florida Homeowners Insurance Basics
Why a Homeowners Insurance Company’s Financial Strength Matters
A homeowner’s insurance company’s ability to pay out claims depends on its financial strength. If an insurance company does not have the resources, it might not be able to pay for damages covered by its policies, especially after a major event like a hurricane. This is particularly important in Florida, where multiple property insurers have undergone liquidation in the last few years.
Independent rating agencies like AM Best and Demotech review the finances of insurance companies and give those companies a letter grade based on their ability to pay claims. Some mortgage lenders might not accept property insurance from insurers with a score below A because of the added risk.
How a Wind Mitigation Inspection Works
In a wind mitigation inspection, an insurer sends a certified inspector to check how well your home resists wind damage. The inspector looks at parts of your home like the roof, doors, and window coverings, and checks whether your roof has a secondary water barrier to prevent leaks. Based on this inspection, you could qualify for a wind mitigation discount on your homeowners insurance premiums. We were quoted discounts from $700 to more than $1,800 for a $300,000 home.
When You Should Buy Flood Insurance
If you live in a high-risk flood zone, you are likely required to maintain flood insurance by your mortgage company. If you live in an area where flood insurance isn’t required, you may still want to purchase a policy, because the average homeowners policy doesn’t cover damage from flooding.
FEMA offers an online flood map where you can visualize the risk of flooding in your area. With that, you can decide if it’s worth buying flood insurance on top of your homeowners insurance policy. For example, Kin allowed us to add flood insurance to our quote.
What a Federal Disaster Declaration Means
A federal disaster declaration is when the President of the United States determines that an area has been so badly damaged, it’s beyond the resources of the city or even the state to handle the repairs. This could happen after a major disaster like a hurricane or earthquake. If you live in an area covered by such a declaration, you could be eligible for extra resources through FEMA. This includes grants to repair your home as well as funds for temporary housing as you wait to return home.
What to Do When Your Homeowners Insurance Company Is Insolvent
If your homeowners insurance company is declared insolvent and owes you for insurance claims, you are still covered by the Florida Insurance Guaranty Association (FIGA). However, FIGA limits coverage from $300,000 to $500,000, depending on your claim. If your policy limit was higher and you face more than $300,000 of damage, you are not guaranteed reimbursement for the full amount of damage.
If you aren’t in the middle of a claim and learn that your insurance company is going insolvent, get quotes from other insurers to make sure you maintain coverage. Given the risk of dealing with an insolvent company, it’s crucial to work with an insurer that has a strong financial rating, such as Chubb (A++), USAA (A++), Nationwide (A+), and Progressive (A+).
Florida Homeowners Insurance News
In April, the Florida insurance regulators announced a 1% emergency assessment fee on all homeowners insurance premiums in Florida. The new fee will kick in on October 1 and continue for at least a year. The fee will help state insurance regulators fund a $150 million bond program that the state will use to pay for covered claims from now-insolvent United Property & Casualty Insurance Company.
Additionally, the Insurance Information Institute predicts that Florida homeowners policy premiums will rise 40% or more in 2023.
Frequently Asked Questions
How Much Is Homeowners Insurance in Florida?
The average premium for homeowners insurance in Florida was $4,231 per year in 2022. This is more than double the national average of $1,544 per year. Your premium will be based on factors like:
- The value of your property
- Your location
- The type of coverage
- The insurer your work with
- Any discounts received
- Any optional add-ons on the policy
Is Homeowners Insurance Required in Florida?
Homeowners insurance is not required by the state of Florida. However, mortgage lenders usually require you to buy homeowners insurance until you have paid off your home. If you own your home outright, you are not required to have homeowners insurance. But skipping it is very risky since you could lose your home to a natural or other disaster.
Why Is Homeowners Insurance So Expensive in Florida?
Homeowners insurance is expensive in Florida because of the high risk of catastrophic damage from weather events. For example, major hurricanes can destroy entire neighborhoods, leading to massive costs for insurers. Insurers need to charge more to account for the high number and cost of claims in Florida.
For this review, our team researched 11 of the top homeowners insurance companies in Florida. We scored companies based on their:
- Quote, coverages, and value: 35%
- Quote process: 25%
- AM Best financial strength rating: 20%
- Customer satisfaction, as indicated by each company’s NAIC complaint index: 15%
- Customer service: 5%
We asked for a price quote on a 1,824-square-foot home built in 1981 in the 32244 ZIP code (Jacksonville) with a gable roof, framed walls, and vinyl siding. We valued each quote according to the following:
- Premium: 17.5%
- Main structure coverage: 17.5%
- Loss of use coverage: 17.5%
- Personal liability coverage: 12.5%
- Personal property coverage: 10%
- Medical payments: 5%
- Hurricane deductible: 5%
- Ordinance or law coverage: 5%
- Fungi/mold coverage: 5%
- Other structures: 5%
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Citizens Property Insurance Corporation. “Who We Are.”
Citizens Property Insurance Corporation. “Get a Policy.”
NAIC. "Citizens Prop Ins Corp National Complaint Index Report."
Citizens Property Insurance Corporation. "Optional Coverages."
Chubb. "Protecting the Present and Building a Better Future."
Chubb. "Homeowners Insurance."
NAIC. "Kin Interinsurance Network National Complaint Index Report."
Demotech. "Kin Interinsurance Network."
Florida Department of Financial Services. “Companies in Receivership.”
Businesswire. "AM Best Affirms Credit Ratings of United Services Automobile Association, Its Subsidiaries and USAA Corporation."
AM Best. "AM Best Affirms Credit Ratings of State Farm Mutual Automobile Insurance Company and Most of Its Subsidiaries."
AM Best. "AM Best Affirms Credit Ratings of Nationwide Mutual Insurance Company and Its Key Operating Subsidiaries."
NAIC. "Nationwide Gen Ins Co National Complaint Index Report."
Progressive. "Third-Party Financial Ratings."
NAIC. "Security First Ins Co National Complaint Index Report."
Kin. “Financial Ratings: What They Are and Why They Matter.”
FEMA. "How a Disaster Gets Declared."
FIGA. "Frequently Asked Questions," Select "Are there limits on the amount that FIGA will pay?"
Florida Insurance Guaranty Association. "2023 FIGA Assessment Update."
Insurance Information Institute. "Trends and Insights: Addressing Florida’s Property/Casualty Insurance Crisis." Page 2.
Insurance Information Institute. "Triple-I: Extreme Fraud and Litigation Causing Florida’s Homeowners Insurance Market’s Demise."
Progressive. "Florida Homeowners Insurance."