The 6 Best Online Notary Services of 2020

Notarize documents from the comfort on your home

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Notarizations often represent major life milestones. You may need a notary to finalize the paperwork for buying a home, adopting a child, getting married, or preparing your will. There were over 4.4 million notaries in the United States in 2017, according to the National Notary Association, and that number has been on the rise.

Online notary services, which offer the same service virtually as they do in person, have been on the rise year over year, with nine new states passing remote notarization laws in 2019. And popularity has skyrocketed during the coronavirus pandemic as more companies have adopted virtual services.   

If you have been looking for the best online notary services, you may be feeling overwhelmed by all the options. Luckily, we have done the heavy lifting for you by researching 15 of the best companies. We analyzed each company’s history, reputation, platform, process, pricing, and more. These are the six best options to notarize documents from the comfort of your home.   

The 6 Best Online Notary Services of 2020

Best Overall: Notarize

Notarize

Notarize

Notarize scored the highest marks across multiple categories. The company is one of the only options with an app for iPhone, Android, and iPad. The company’s 24/7/365 access to notaries also stands out among the competition. Notarize also offers a 100% money-back guarantee, making it tough to beat.

Pros
  • Available 24/7 and 365 days per year (except for mortgages)

  • Access via mobile app or tablet

  • 100% money-back guarantee

Cons
  • Some recent Trustpilot complaints about incorrect notarizations

  • Some software complaints in iTunes store

Notarize earned our pick as best overall because you can meet with an online notary 24 hours per day, seven days per week, 365 days per year with a computer, Android, iPhone, or iPad. The company is a market leader and one of the first companies to offer online notary services. The company shines with its application, availability, and money-back guarantee. Based in Boston, the industry pioneer launched in 2015 and offers online notarization in all 50 states. 

Notarize is well-established but the company is not currently accredited by the Better Business Bureau. The company has experienced 600% growth in 2020 and announced a partnership with Adobe Sign in October 2020 for complete online notary services and e-signature integration.  

Notarize allows you to meet with a notary online face-to-face. The platform works through any web-enabled desktop or laptop computer with a webcam. You can also use an Android, iPhone, or iPad. You may access the platform for most notarizations 24/7. Mortgage transactions are available 24 hours per day, Monday through Friday, and Saturdays from 7:00 a.m. to 8:00 p.m. EST and CST.

Notarize’s process is simple and typically takes less than five minutes. You can register on Notarize’s app or website, upload your document, and verify your identity. Then you can connect with a live notary who witnesses your electronic signature, signs, and adds a notarial seal on your document. You will have digital access to your notarized document or you may send it elsewhere. 

Notarize charges $25 for a single notarized document and $10 for each additional seal. The company also offers a Business Pro package starting at $99 per month for one to five users and Notarize has a Business Premium option with custom pricing.

Best for Multiple Signers: NotaryCam

NotaryCam

 NotaryCam

NotaryCam is best on our list for multiple signers because the company can work with multiple signers for a notarization. Each signer may be in a different location. NotaryCam can even schedule multiple signing sessions, which is a unique offering among the online notary services we reviewed.

Pros
  • Available 24/7 and 365 days per year (except for mortgages)

  • Allows multiple signers from different locations

  • Emphasis on security with SSL encryption

Cons
  • $79 price for notarizations outside of the U.S.

  • Some customer complaints on Trustpilot about delayed appointments

NotaryCam made the list because of the company’s ability to accommodate multiple signers from different locations. The Newport Beach, California-based company has been in business since 2012 and completed the first mortgage remote online closing two years later. The company offers services in all 50 states. NotaryCam is not currently accredited by the Better Business Bureau but it boasts a 99.8% customer satisfaction rate for over 300,000 online notarizations.  

NotaryCam also offers a face-to-face meeting with a live notary trained through the company’s own NotaryCam Academy. High-speed internet access and a desktop or laptop computer with a webcam and audio capabilities are required. You may use NotaryCam 24 hours per day, seven days per week, 365 days per year for most notarizations. For real estate closings, you may meet with a notary seven days per week from 7:00 a.m. to midnight EST.

NotaryCam’s three-step process takes a few minutes. You can upload your document, connect with a live notary to confirm your identity, and they will electronically sign and apply the eNotary seal. 

The cost per notarization is $25 if you’re in the United States but you will have to pay $79 if you’re out of the country during the notary meeting. NotaryCam also offers volume discounts for 10 or more documents per month for small business or enterprise-level customers.

Best for Pricing: SIGNiX

SIGNiX

 SIGNiX

SIGNiX made our list because the company offers the lowest pricing for online notary services. While most companies charge $25 for one notarization, SIGNiX offers one notarial seal for only $10. The cost for extra notarial seals, if needed, is also cheaper, at $5.

Pros
  • Single notarization for $10

  • Audit trail technology for security

Cons
  • No direct-to-consumer notarizations

  • Limited information on website

SIGNiX earned the top place for pricing because of its competitive, affordable pricing structure. The company is the largest cloud-based digital signature company in North America and was founded in 2002. The Chattanooga, Tennessee-based company stands out as the most affordable online notary service on our list, and the service is expanding throughout the country. Its notary arm is eNotaryDoX, and while SIGNiX is not accredited by the Better Business Bureau, the company does have an A+ rating. 

You can access eNotaryDoX through SIGNiX’s website, which allows you to meet with a notary through any web-enabled desktop or laptop computer. There are several companies throughout the United States that use eNotaryDoX, so the exact hours for availability may vary.

The exact process time may vary based on which notary you are working with. You start by creating an account and providing some basic information about the document. After uploading your document, you will meet with a live notary to add signatures and add the notarial seal. You will have access to an audit trail, which provides all the details about the transaction, and free cloud storage for up to 90 days.

eNotaryDoX offers pricing options for individuals and businesses. You may get a single-use notarization for only $10, which includes a notarial seal, authentication, full audit trail, and eNotary journal. The cost for additional seals is $5. The most you will pay for a package of seals is $60. You may also sign up for a Business Account for a one-time fee of $300 with multiple users and pay-as-you-go notarizations.

Best for Real Estate Transactions: Nexsys Technologies

NexSys Technologies

 NexSys Technologies

Nexsys Technologies stands out with the best online notary service for real estate transactions. The company’s technology focuses on notarizations for multiple-page mortgage originations and closings. The software and notary guide you through the process to make sure there are no missing signatures, which could delay the transaction.

Pros
  • Specializes in real estate transactions

  • Supports remote, in-person, or hybrid closings

  • Software may reduce missed signatures

Cons
  • Service not available in all states

  • Must contact your title company for pricing

Nexsys Technologies is a fintech company that offers advanced technology for mortgage originations and closings. Founded in 2015, the Detroit, Michigan-based company specializes in smarter lending. Nexsys Technologies offers services in about half of the United States, with pending approval in several places, but it’s not Better Business Bureau accredited. The company also offers Clear HOI, a unique tool that improves communication between mortgage lenders and homeowners insurance companies. 

Nexsys Technologies connects home buyers and closing agents through a platform called Clear Sign. The process involves a web-enabled desktop or laptop computer and mobile device for added security. Clear Sign is available Monday through Friday from 9:00 a.m. to 10:00 p.m. EST. You may also use the service on Saturday and Sunday from 9:00 a.m. to 5:00 p.m. EST. 

Nexsys Technologies’ Clear Sign may be faster than in-person transactions but the process varies depending on how much paperwork you have. You can start by testing the audio-visual software and confirming your identity by scanning your government-issued identification. After confirming your identity, the software connects you with a live notary to walk through each page of your closing documents. The notary adds a digital stamp, and you will have digital access to the documents, along with a video recording of your meeting.   

The cost of Nexsys Technologies’ Clear Sign varies based on which title company you choose for closing.

Best for Customer Service: eNotaryLog

eNotaryLog

 eNotaryLog

eNotaryLog made the cut because of the company’s emphasis on customer service. It’s one of the only online notary services with support via live chat through the company’s website. eNotaryLog offers support every day from 8:00 a.m. to midnight EST, which is convenient for those with busy schedules or irregular work hours.

Pros
  • Available 365 days per year

  • Customer support by chat or phone

  • Nationwide availability

Cons
  • Less-established company

  • Limited to one notarized document per session

eNotaryLog is best on our list for customer service because it offers easy access to assistance with convenient hours via chat and phone. The company is a newer online notary service with an emphasis on protecting sensitive documents. The Tampa, Florida-based company was founded in 2019, is available in all 50 states, and offers notaries that work from 24/7 monitored and HIPAA-compliant offices. The company isn’t currently accredited with the Better Business Bureau. 

eNotaryLog offers a platform from the company’s website that allows you to access the service from any web-enabled device. To use the software, you need a microphone, video, and speakers from your device. eNotaryLog offers access to a live notary every day from 8:00 a.m. to midnight EST.  

eNotaryLog offers a similar process to other online notary services. You can start by clicking the “Notarize Now” button on eNotaryLog’s website. You can verify your identity by taking a photo of your government-issued ID. Then you will connect with an in-office notary to complete the notarization. You will receive the final document in a government-compliant PDF/A with a tamper-proof X.509 certificate. 

eNotaryLog charges $25 per notarization. The company also offers custom pricing for businesses that need a higher volume of online notary services.

Best for Speed: OneNotary

OneNotary

 OneNotary

OneNotary snagged a spot on our list for speedy online notarizations. You can schedule a time slot for a 10-minute online notary service through an online scheduler on the company’s website. After signing up, you will automatically receive an invite with more details via email. While a few other companies offer fast service, most don’t allow you to schedule appointments or guarantee a specific time frame, which makes OneNotary our top pick for speed.

Pros
  • Schedule 10-minute notary appointments

  • Available in all 50 states

  • 100% money-back guarantee

Cons
  • Less-established company

  • Notarized document only available for seven days

OneNotary is a newer online notary service but the company stands out with the ability to schedule 10-minute remote notarizations. Founded in 2020, the Claymont, Delaware-based company is available nationwide. 

You may access the OneNotary platform with any web-enabled desktop or laptop computer. To use the service you must have reliable internet, video camera, speaker, and microphone. The company uses end-to-end TSL and multi-layered encryption to keep your information safe. 

You can start the session by meeting with a live notary via video. The notary confirms your identity with two-step verification and will explain the next steps. You will both sign the document electronically, and the notary will attach a digital notarial seal. Once the session ends, you will be redirected to a webpage to download your notarized document. You may access the document for seven days and the company will delete the file after that.  

The cost for using OneNotary is $25 for a single online notarization. You will have to pay $6 for each additional notary certificate. The company doesn’t currently offer business pricing.

What Are Online Notary Services? 

The purpose of a notary public is to curb fraud and establish legitimacy during official legal document signings like a real estate deed, title, or will. A notary public does this by working as a state government-appointed witness. Online notarization, also known as remote notarization, virtual notarization, or webcam notarization, happens when a notary public witnesses a signing via the internet versus in-person.

Another option, which may be confused with online or remote notarization, is electronic notarization, or eNotarization. This includes electronic signatures from the notary public and the signer. Although the signatures may be digital, the notarization happens in person. 

Every state has its own set of online notarization laws, so you should double-check your local rules before using these services.

How Do I Notarize Something Remotely? 

While online notary services may provide different options and features, most companies offer a similar process for remote notarization. To complete the online notarization, you will need access to a stable internet connection. You will also need audio and video technology through your computer, tablet, or mobile device to connect with a virtual live notary. Once you are logged in, you will have the ability to upload the document you want to notarize through the company’s online platform. 

To begin the process, the notary will ask to verify your identity. Typically, you may satisfy the request for proof of identity with a valid state- or government-issued ID. After confirmation, you may discuss your document with the live notary and complete the notarization. Once the notarization is complete, you will have secure access to the digitally stamped document.

How Much Does an Online Notary Cost? 

Based on our research, most online notary services charge $25 for one notarization. However, the pricing for business or enterprise accounts can vary. These may range from a one-time $300 charge to $99 per month, depending on the company and features. Some of these add-on services may include but aren’t limited to adding multiple users, extended platform capability, and more robust customer service options.   

For comparison, an in-person notary public may charge separate fees for acknowledgments, jurats, verbal oaths and affirmations, and travel reimbursements. A notary public may offer each of these services free of charge or may charge up to your state’s fee limit, which ranges from $2 to $15 per type of service, depending on where you live.

How We Chose the Best Online Notary Companies 

If you’re looking for an online notary service, there is no shortage of options to choose from. Online notary services have become increasingly popular as more companies have embraced safety protocols like social distancing and virtual services amid the coronavirus pandemic. With more online notary services to choose from, it may be more difficult to narrow down the best choices. 

To create our list of the best online notary services, we reviewed 15 of the most popular companies. We narrowed down our choices by looking at each company’s history, reputation, and what makes it stand out. We also reviewed each company’s online notary services platform and applications. To finalize our research, we compared each company’s notarization process, speed of service, and pricing.

Article Sources

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