Capital One Investing Platform Walkthrough
Capital One may be best known for its heavily advertised line of credit cards ("What’s in YOUR wallet?"), but it has grown through acquisitions into a global banking and financial services powerhouse. In 2012, it purchased ING Group, including the popular online brokerage ShareBuilder, which it renamed Capital One Investing a year later.
Today, Capital One Investing is a full-service brokerage offering a range of investment services, including advised and self-directed accounts. Capital One Investing allows you to easily trade stocks, options, mutual funds, and ETFs as whole or partial shares via the ShareBuilder Investment Plan, PortfolioBuilder, and Fund Evaluator, a digital tool to help you choose among the mutual funds sold on Capital One’s online platform. Real-time trading is also available via the web, or on mobile devices. Capital One Investing also provides extensive research and analysis tools. Financial advisers are available in physical Capital One locations and by phone through Advisor Connect.In this tutorial, we'll walk through the main features and capabilities of Capital One Investing, including how to trade, to do research, and, in case you're new to the game, to learn about investing. For more information about this broker, you can read our full Capital One Investing Review.
Homepage - Capital One Investing, previously ING’s ShareBuilder, is a full-service online brokerage platform that lets you trade stocks, mutual funds, and options. Since Capital One is a full-service financial firm, you can also link any other Capital One bank accounts and credit cards you have to your trading account for easy funding and transfers.
Login - Log in with your username and password. You can also open a new individual or retirement account by clicking on the Open an Account button.
Portfolio & Account Management
Accounts – Overview - When you log on to Capital One Investing, you’ll be brought first to your accounts Overview. Here you’ll see account balances for your investment and retirement accounts all in one place. If you have other Capital One products, you can also view any linked Capital One accounts, such as savings, checking, and money market accounts as well as linked credit cards. Messages, alerts, and trade confirmation notifications appear in the box to the right. Click on one of your accounts to bring up its portfolio holdings.
Accounts – Overview – Profile & Settings - Need to change your address or reset your password? Want to add options trading to your account or make an account nickname? You can do all of that and more under the Profile & Settings page found under the Accounts / Overview dropdown menu. Here you can also create an access code to allow third-party tools like TurboTax, Quicken, and Mint.com to access your account directly and pull your account or tax information.
Accounts – Overview – Message Center - If you’re looking for trade confirmations, investor communications, dividend announcements, or alerts and notifications sent to you by Capital One, head over to the Message Center, found under the Accounts / Overview dropdown menu. You’ll find standard communications, alerts, and notifications under the My Messages tab and information such as annual reports and company filings under Shareholder Notices.
Accounts – Overview – Forms & Applications - Capital One Investing has all of its most used forms stored in one easy location. From the Accounts / Overview dropdown menu, click on Forms & Applications to find what you need to transfer funds or assets, make account changes, roll over an IRA, withdraw retirement funds, or open a new account.
Accounts – Portfolio – Positions - You’ll find your portfolio positions – for example, which stocks you own – by clicking on the Portfolio link under the Accounts tab. Your positions can be sorted by ticker, quantity, price, or gain/loss by clicking on the appropriate column heading. You can easily sell or buy more of one your positions by clicking on the Trade link on the far right of each row. Hover over any ticker symbol to get a pop-up quote and chart.
Accounts – Portfolio – Performance - For a quick snapshot of how your portfolio has done, click on the Performance link under the Accounts / Portfolio dropdown menu. Capital One Investing uses a time-weighted return, which is not affected by the timing and size of deposits and withdrawals. The returns subtract commission and fee expenses but include dividends, interest, and accrued income. This way you can get an accurate performance measure. Choose the time period you’d like by clicking on a button along the bottom of the chart or by using the slider bar. If you’re looking at a period of one year or longer, your annualized return will also appear in the top right corner.
Accounts – Portfolio – Portfolio Analysis - The Portfolio Analysis tools are pretty neat and can help you visualize exactly what's going on with your investment accounts. If you click on the Portfolio Analysis link under Portfolio you’ll first get a view of your top 10 holdings, sorted by weight.
Accounts – Portfolio – Portfolio Analysis – True Equity Exposure - If you have ETFs in your portfolio, you'll be interested in this feature. By clicking on the True Equity Exposure tab in Portfolio Analysis you can get a view of your top stock holdings, including those that are held by your ETFs. For example, an account consisting entirely of ETFs could have an exposure to Apple, Google, and Facebook; here you can see how much you own and also whether you have overlapping holdings through multiple ETFs.
Accounts – Portfolio – Portfolio Analysis – Sectors - Click on the Sectors tab for a bird’s-eye view of which industry sectors you are exposed to by portfolio weight. Click on a particular sector to see which stocks and ETFs that exposure is coming from.
Accounts – Portfolio – Portfolio Analysis – Global Regions - You can also see what parts of the world you’re exposed to in your portfolio by clicking on the Global Regions tab. Expand any of the regions listed to see which stocks and ETFs that exposure is coming from.
Accounts – Portfolio – Dividend Reinvestment - Capital One makes it easy to reinvest your dividends automatically. Click on Dividend Reinvestment under the Portfolio dropdown to turn this feature on or off for your whole portfolio or choose which stocks and funds to do this for. For ETFs or mutual funds you can also elect to reinvest your capital gains distributions or receive them as cash.
Accounts – Transfer Money - Funding your account or making transfers is easy. You can do it with linked external bank accounts, wire transfers, check, or even via direct deposit from your payroll at work. Click on the Transfer Money link under the Accounts tab to start your deposits and withdrawals. Instant, free transfers are available between linked Capital One accounts; non-Capital One transfers are typically free, as well, but will take two to three business days to process.
Accounts – Transaction History - If you want to look back at your Transaction History from the Accounts tab, you can see a record of your past trade executions, dividend payments and reinvestments, and other distributions made to your account. Click the Download link on the upper right to save a copy of this record on your computer or other device as a .csv file.
Accounts – Statements - For account statements and year-end summaries, click on the Statements link under the Accounts tab. View them online or download to your PC or other device.
Accounts – Tax Center - When tax time comes around, you’ll find all your necessary tax documents in one handy place, in the Tax Center under the Accounts tab. Download your 1099s, automatically link your tax forms to platforms like TurboTax or H&R Block, or visualize your taxable gains and losses with the Tax Tool.
Accounts – Tax Center – Gains & Loss Tax Tool - If you click on the Launch Tool button in the Tax Center, that will bring up a comprehensive tool for evaluating your taxable gains and losses based on your trading activity. This tool is especially useful for the active trader come April 15.
Invest – Trade – Stocks & ETFs - When you’re ready to trade, click over to the Trade tab under Invest along the main menu bar. Enter your order details in the order entry ticket, then click the Review Order button when you’re ready. Use the Share Calculator to determine how many shares you can afford to buy with your current balance. If you want to trade options or mutual funds instead, click on the appropriate tab. You can also click on the Multiple Orders tab to enter more than one order on the same ticket.
Invest – Trade – Order Review - Before your trade is sent to the market, you'll have a chance to review the details and make sure you entered everything correctly. If you made a mistake, click on Edit Order at the bottom to fix it; if you’ve changed your mind altogether, click on Cancel Order. If everything looks good, click the Place Order button and wait for your confirmation.
Invest – ShareBuilder Plan - Capital One’s ShareBuilder planning tool is an easy-to-use feature to automate and plan your investing strategy at a low cost. Select stocks or ETFs by the dollar amount of each you’d like to buy (which means you’ll be buying fractional shares in many cases) and then buy them once, or schedule your purchases to recur weekly, bi-weekly, or monthly. Trades executed this way on Tuesdays receive a discounted $3.95 commission per security. Click the Start Building a Plan button to begin.
Invest – ShareBuilder Plan – Add Securities - To start your ShareBuilder Plan, choose the stocks, ETFs, or mutual funds you’d like to buy, and indicate the dollar amount that you’re interested in. Then click the green + button the right of each row to add them to your plan. Click the red x button to remove them. You’ll see the total dollar amount and expected commissions tally up on the bottom.
Invest – ShareBuilder Plan – Set Schedule - After you’ve chosen the basket of stocks and ETFs that you’d like in your recurring plan, schedule the frequency. Trades in this program are always executed on a Tuesday. Why Tuesday? you ask. Because there aren't a lot of market holidays or other types of regularly scheduled holidays then.
Invest – PortfolioBuilder - If you prefer to invest by a certain blend of investment styles or strategies, you’ll want to check out the PortfolioBuilder found under the Invest tab. Here you can select, build, and track your own ETF-based investment model for just $18.95 per trade – which includes a portfolio of six to eight ETFs. You can also use dollar-based investing to set a specific dollar amount rather than a number of ETF shares. Click the green Start Exploring button to begin.
Invest – PortfolioBuilder – Select Investment Style - The first step to PortfolioBuilder is to select your investment style. Capital One gives you five models to choose from, ranging from a very aggressive 100% stocks to a very conservative mix of 20% stocks and 80% bonds.
Invest – PortfolioBuilder – Create an ETF Portfolio - Once you’ve chosen your risk model, you’ll be able to set the dollar amount you want to invest and then select the particular ETFs to fill in the strategy. Each asset sub-class gives you a menu of ETFs to choose from, showing their three-month performance, expense ratios, and target allocations. When you’re done, click on the Payment Options button at the bottom to fund and execute your strategy.
Invest – Order Status - To view the status of your orders, including both those that have been executed and any that are still open and waiting to be filled, go over to the Order Status link under the Invest tab. For open orders, if you click on the gray + icon to the left of a row, you can see the order details and also cancel the order before it’s executed. Orders are segmented by order type and whether or not they are part of a built-in strategy such as ShareBuilder or PortfolioBuilder.
Invest – Trade Confirmations - If you want to access your complete and detailed official trade confirmations, go to the Trade Confirmations link under Invest and click on a View Confirmation link to bring them up.
News & Market Insights
Research – Markets – Overview - Capital One Investing has a bunch of useful research tools and resources you can access. If you click on the Research tab along the main menu bar you’ll be brought to the Markets Overview page. Here you’ll get a snapshot of market performance, video news from Barron’s Buzz, and headlines from MarketWatch.com.
Research – Markets – Heat Maps - For a quick visual snapshot of market activity, click on the Heat Map link under Research / Markets. Here you’ll see heat maps of gainers (green) and losers (red) based on your preferences. You can customize and save heat maps, view by sector, or see only the securities that are in your portfolios.
Research – Markets – Heat Maps – Popular Heat Maps - Within the Heat Map section you can view from a list of popular maps broken out by asset type and then by style; for example, dividend stocks, penny stocks, Asian ETFs, or Index mutual funds.
Stock Trading & Investing
Research – Stocks - To research individual companies, click on the Stocks link under Research. Here you’ll just get a basic overview of the current stock market, including Morningstar’s equity analysts' notes and recent upgrades and downgrades. In the Screens section you'll have access to more powerful equity research tools.
Research – Stocks – Snapshot - When you click on an individual ticker symbol here, or anywhere else on the platform, you’ll be taken to a quote screen Snapshot with basic details and statistics about the company and its shares, including a three-day chart, stock price, and more. Click on the yellow Trade button on the top right to open a trade ticket for that stock.
Research – Stocks – Profile - For a more in-depth description as well as key statistics and financial ratios for the company, click on the Profile tab in the stock quote screen.
Research – Stocks – News - Click on the News tab in the quote screen for a list of recent company-specific headlines from a variety of sources. Click on a headline to load the full story in the pane to the right. You can sort and filter news stories as well as search for specific items.
Research – Stocks – Charts - There are some pretty good charting tools here if you're into technical analysis. You can add a number of indicators and comparisons to overlay onto your chart, or choose from a list of pre-loaded Quick Charts. You can also save your own customized charts for later viewing.
Research – Stocks – Ratings - For a snapshot of analyst ratings for a particular stock, go to the Ratings tab in the quote screen. Here you’ll be able to read research reports on the company from top investment research groups such as Morningstar, The Street, and Markit, as well as view their analyst reports as PDFs.
Research – Stocks – Options - Quotes for call and put options for a particular stock can be found under the Options tab in the quote screen. Click on the Quote link for a specific option to open a detailed quote and click Trade to trade that option.
Research – Stocks – Earnings & Events - Company earnings and events can move prices, especially if the announcement misses analysts’ expectations. The Earnings & Events tab on the quote screen will give you an idea of what the experts are predicting for earnings, and how the company’s earnings have been reported in the past.
Research – Stocks – Financials - If you’re interested in doing fundamental analysis, you can view a company’s financial statements, such as its current or past balance sheet or income statement, by going to the Financials tab in the quote screen.
Research – ETFs - You can start looking for individual ETFs using the ETF Overview under the Research tab. There you can sort and filter based on investment style, asset class, expense ratio, and more. This tool relies on Morningstar’s Fund Finder to search from among thousands of ETFs.
Research – ETFs – Snapshot - When you click on an ETF to bring up a quote screen, you’ll see some really in-depth information that's specific to exchange traded funds. For example, you’ll get a Morningstar Summary including a Style Box for the ETF you’ve selected. You can also download the complete Morningstar report as a PDF. If you scroll down, you’ll get basic quote details for the ETF shares as well as returns standardized to the fund’s NAV and its benchmarks. Below that, you’ll get a snapshot of the ETF’s top five holdings and sector distribution. The News, Charts, and Options tabs in the ETF quote screen are comparable to those in the stock quote.
Research – ETFs – Performance & Risk - The Performance & Risk tab in the quote screen will give you insights into the fund’s performance and risk profile characteristics.
Research – ETFs – Distributions - The Distributions tab will give you a snapshot of dividends and gains paid out by the ETF as well as its expense ratio.
Research – ETFs – Holdings - Click on the Holdings tab in the ETF quote screen to view the top 10 holdings, asset class allocations, and geographic distribution of the assets of a particular ETF.
Mutual Fund Investing
Research – Mutual Funds - You can shop for mutual funds using the Mutual Fund Overview under the Research tab. There you can sort and filter funds based on investment style, asset class, expense ratio, and more. This tool also relies on Morningstar’s Fund Finder, which includes thousands of mutual funds from various providers.
Research – Mutual Funds – Snapshot - If you click on the ticker of a mutual fund, you’ll bring up a fund quote screen. The Snapshot is similar to the ETF snapshot, with a summary brought to you by Morningstar, a quote, and some basic details.
Research – Mutual Funds – Performance & Risk - Similar to the Performance & Risk tab for ETFs, the same tab for funds will also show you its total return rank within its fund category by quartile over the past few years.
Research – Mutual Funds – Distributions - The Distributions tab in the funds quote screen will show you how much a mutual fund has paid out in dividends as well as short- and long-term capital gains distributions.
Research – Mutual Funds – Holdings - If you want to know what assets a particular mutual fund holds, click on the Holdings tab to get a breakdown by security, asset class, and geographic region.
Research – Mutual Funds – Expenses - The Expenses tab in the funds quote screen will give you a fund's expense ratio as well as a list of any front- or back-end loads and 12b-1 fees. This screen also has a fee calculator you can use to figure out what your total expenses would look like if you trade this fund.
Investing in Bonds
Research – Bond Funds - While Capital One Investing doesn't provide access to the bond markets yet, you can research ETFs and mutual funds that invest primarily in bonds and other sorts of fixed income securities. Click on the Bond Funds link under the Research tab to get started.
Research – Options - If you want to add some options exposure to your portfolio to enhance your returns or hedge against potential losses, the Options page under the Research tab is where to start. Use the Option Quick Search tool to bring up quotes for a ticker’s options chain. Or use one of the calculators or simulators to evaluate your options performance and risk profile. The options calculators, position simulator, and calendar are provided by the Options Industry Council (OIC), an external, third-party organization.
Research – IPOs - Would you like to get in early on IPOs? The IPOs tab in the Research section will provide you with an IPO calendar, recent IPO performance, and related news items. At this time, however, Capital One Investing doesn't offer IPO allotments to its customers.
Research – Find Investments - There are a lot of investments out there, and Capital One makes it easy for you to screen and search for the stocks, ETFs, and mutual funds that fit your goals and preferences. The Find Investments menu under the Research tab is the place to start your journey.
Research – Find Investments – Investment Screener - The Investment Screener provides an intuitive way to whittle down the stocks, ETFs, or funds that you are most interested in. Use the menu on the left to choose from among a variety of criteria; results will appear in the window to the right.
Research – Find Investments – Fund Evaluator - The Fund Evaluator gives you easy-to-digest details for any no-load mutual fund or exchange-traded fund (ETF) that Capital One Investing offers. Enter a ticker and click the Evaluate This Fund button to see the results.
Research – Find Investments – Fund Evaluator – Results - The Fund Evaluator shows you how an ETF or mutual fund you’re interested in stacks up against the average of its peers. If you want to see how other ETFs or funds with the same strategy compare, click the green Show Me Alternatives button at the bottom of the page.
Research – Find Investments – Fund Evaluator – Comparison - When you select Show Me Alternatives, you’ll see a pop-up with a number of comparable ETFs and mutual funds that follow the same or a very similar investment strategy. Click on the white arrows on the top left of the table to scroll through the various options. If you see one you'd like to buy, click the Trade button to bring up an order ticket.
Research – Find Investments – Quick Fund Selector - If you’re interested in a specific time horizon for your investments – say you’re planning for retirement in 30 years or college expenses in 10 – use the Quick Fund Selector under the Find Investments menu. Enter a dollar amount you’d like to invest and your target date from the dropdown menu to see a number of target-date funds that you can compare and then invest in.
Research – Find Investments – Compare Investments - The Compare Investments tool lets you compare up to five tickers at a time, side by side. You can customize the comparison, as well as change the view to visualize the performance of each asset overlaid on the same chart. Use the tab on the top left to toggle between stocks and ETFs/funds.
Research – Find Investments – My Watch List - Watch Lists are useful for keeping track of investments that you haven’t bought yet but are interested in, perhaps for a later date. Create, modify, and view your watch lists from the My Watch List link under Research / Find Investments.
Research – Find Investments – Tracking Alerts - If you want to be notified about sudden price moves in one of your stocks or an investment on your watch list, the Tracking Alerts page lets you set up email notifications for particular securities or movements in the broader market.
Research – Find Investments – What If I Had Invested… - Ever wondered how wealthy you’d be now if you’d just invested $1,000 in Apple 10 years ago? What about if you had bought Facebook at its IPO price? Now you can find out just how much regret you ought to feel. Use the What If I Had Invested… tool to see what a stock would be worth today based on how much and when you invested.
Education & Resources
Retirement – Overview - Capital One offers a full suite of financial services and products for retirement planning. You can open up a traditional or Roth IRA or do a rollover, then trade it yourself. If you have $25,000 or more in retirement savings, you can open an advised account and talk to a real live adviser by phone.
Retirement – Plan Your Retirement Tool - If you want to see how much money you need to sock away for retirement, or how much your current retirement savings will generate for you later on, click on the Plan Your Retirement link and use the Planning tool.
Retirement – Small Business 401(k) - Are you a business owner? Capital One Investing can help you start and manage a 401(k) retirement plan for your employees. Click on the Small Business 401(k) link under the Retirement tab to learn how that works and for an estimate of the fees you'll pay.
Guidance – Managed Portfolios - If you’re not a hands-on investor but have $25,000 or more to invest, Capital One Investing has a managed account option where professional advisers will invest and manage your money for you. Go to the Advice tab along the menu bar to learn more and sign up. The annual fee is 0.9% of assets under management.
Education – Knowledge Center - Want to avoid some common investing pitfalls, learn about subjects like options trading, or brush up on your knowledge of benchmarking to an index? The Education tab along the top menu bar will take you to the Knowledge Center, a comprehensive resource for learning about the markets, investing, or Capital One’s platform. There are modules and articles tailored for every experience level from beginner to advanced.
Help - Need some assistance? Click on the Help link at the top right of any page to open a help window. You can browse frequently asked questions, or get more specific help based on a particular topic.
Contact Us - If all else fails, you can get in touch with Capital One’s customer support, by phone, live chat, or email. Click the Contact Us tab in the Help window for contact information.
Sitemap - If you can’t find any of the pages or features outlined here, or if you want to explore more of the site on your own, use the Sitemap link on the menu that appears across the bottom of each page.