Pepperstone is an online trading house for Australian investors that supports multiple platforms and gives its users access to global investment products from stocks and bonds to currency pairs and commodities. Pepperstone is geared, however, towards foreign exchange FX trading, so its layout and resources will be FX-focused.
Created by traders, for traders, Pepperstone offers liquidity and spreads that have previously been available to just institutional clients such as banks and hedge funds. Pepperstone interfaces with popular FX trading platforms such as cTrader and MetaTrader 4 (MT4), giving its clients fast, reliable access to global markets for low cost and with low spreads.
In this review, we will look at Pepperstone's tools and resources for its clients as well as its web-trading platforms. For more information about this broker, you can read our full Pepperstone Review.
Homepage - Pepperstone is Australia's premier Forex and CFD broker, with a number of resources and tools developed for both novice and advanced traders. A trading site for Australian investors, Pepperstone supports multiple platforms and gives its users access to global investment products from stocks and bonds to currency pairs and commodities. Pepperstone is geared, however, toward foreign exchange FX trading, so its layout and resources will be FX-focused.
Login - Sign in with your username and password or use your social media credentials to log in with one click. New users can create a free demo account to give Pepperstone a test drive before funding a real account.
Secure Client Area - Once you've logged in, you'll be taken the Secure Client Area, where you'll see an overview of your accounts - both live and demo. You can open a live account by clicking on the blue Request New Live Account button, which leads to an online application. Note that you'll need to upload proof of identity, such as a scan of your driver's license. You can also add new demo accounts to try (which don't require ID - or real money!).
Registration - When you're ready to sign up for a live trading account, the online application should only take a few minutes of your time. Just be prepared to upload your credentials so that Pepperstone can verify your ID. You can also reach the application from the My Registration link along the side menu. Once your account is approved, you can proceed to fund it using the Deposits link.
Calculators - If you're new to trading FX, the trading fees and margin requirements may be a bit of a mystery. Use Pepperstone's calculators to get a better grasp of these costs by clicking Calculators along the menu to the left.
Downloads - When you're ready to start trading, Pepperstone lets you choose from among a number of popular trading platforms, such as MetaTrader 4 (MT4) and cTrader. You can download standalone versions to run on your personal computer or mobile device or launch web-based trading. In this tutorial, we will only go over the web-based platforms.
Rewards - Pepperstone has teamed up with Australia's flagship airline, Qantas, to offer frequent flyer miles for trading and making an initial deposit - up to 10,000 miles per month. Enter your Qantas frequent flyer number to sign up, or if you're not a member yet, click the link to enroll.
News - News drives FX markets, and Pepperstone's clients have access to a number of news sources. Find the News link on the top right menu bar from the homepage or client area. Here you can choose to view market news or items specific to Pepperstone, including company press releases.
Market Review - Click on Market Review in the News menu to get a roundup of recent economic and political happenings that are relevant to FX markets. Click on any headline to open the full story.
Client Resources - Pepperstone has a number of resources that are especially useful if you are new to FX trading. From the home page click on the Client Resources link along the blue menu bar to access the Knowledge Base, Trading Guides, and more.
Learn to Trade Forex - For first timers, go to Pepperstone's Learn to Trade Forex guide for a crash course in FX markets and trading that will help get you up to speed and fluent in trading terminology.
Client Resources - If you're having trouble with Pepperstone's website or one of its trading platforms, you can find help in the Client Resources section under Support. Choose the relevant topic area to get detailed explanations, including screen shots. When you're unsure which topic area your question falls into, try searching for it in the search bar.
Trading Glossary - Sometimes when you're trading FX markets, you'll run across a term that you don't recognize. Click over to the Trading Glossary under the Client Resources section to see the definitions for commonly used terms.
Historical Tick Data - For advanced traders who love big data, Pepperstone's clients have access to tick-by-tick historical price data for all of the assets on its platform by month, going back to 2009. You can download these data as .csv files for data analysis to build models and backtest trading algorithms.
Trading Guides - Pepperstone has dozens of trading guides written by its team for use by traders of all skill levels and experience. Find the Trading Guides link in the Client Resources section under Trading Essentials. You can also sign up to receive new guides by email as they come out.
Economic Calendar - Economic and political events drive currency markets. Find the Economic Calendar in the Client Resources section under Trading Essentials for a list of upcoming global events and data releases, with analysts' expectations and the anticipated market impact.
Webtrader - When you're ready to start trading, Pepperstone's Webtrader gives you direct access to your Metatrader 4 (MT4) account from the web with no download or install required. The web-based platform offers almost full functionality and is powered by Pepperstone's leading forex trading technology. You can launch MT4 Webtrader by going to the Downloads link in the Secure Client Area, or by clicking on the Webtrader icon at the top menu bar from the homepage.
Symbols - Although Pepperstone is known for its FX trading, you can access a range of other products using the Symbols icon along the menu bar (which looks like a "$" sign in a yellow box). Those include commodities, indices, and global equities.
Charts - Webtrader has a useful set of charting tools for you to deploy. You can also trade directly from the chart using the quick order entry box to easily buy and sell.
Orders - When you're ready to place an order you can open a detailed order ticket window by double-clicking on a symbol in the MarketWatch table on the left. Enter the order type, price, and quantity and you're ready to go. Completed and open trades will appear in the Toolbox window below. To avoid confirming trades in the future, you can turn on one-click trading if you wish. You'll find it under Options, One-Click Trading on the menu along the top of the screen.
Trade History - If you want to see how your trades have worked out, look to the box below the charts. Here you'll find a Trade tab with your current positions. Click on the "X" icon to the right of a trade to close the position. You can also view your current account balance and margin level.
cTrader - Pepperstone also supports cTrader. This platform lets you trade many global assets, from currency pairs to commodities to stocks. If you get overwhelmed by all these options, you can filter or search for the asset you want. cTrader also has advanced charting tools that can be applied to the charts on the right. If you need help at any point, refer to the Help menu along the top tool bar.
Order Ticket - Although you can trade directly from the asset menu by clicking on an asset, you may find that you need to enter a more sophisticated order. Click on the small icon that looks like piece of paper on the top right corner of the product menu, also located up along the top menu bar ("New Order"), or under the cTrader dropdown menu on the upper left corner. You can also use the keyboard shortcut F9. This will open a more advanced order ticket where you can enter limit orders, stops, tailing stops, and more. You can also refer to the accompanying chart that appears to the right in the order box to set your limit and stop levels visually.
Orders Window - Your open orders will appear in the Orders tab in the box below the charts. Here you'll be able to see your order status and change or cancel orders before they're filled.
Positions Widows - After you've executed orders, your positions will appear in the Positions tab in the box below the charts. You can make changes to your positions or close them out quickly from this tab. To view a log of your trade history click on the History tab.
Tools - Are you a fan of technical analysis? cTrader web has a number of sophisticated charting tools for you to play with. Click on the Tools menu along the top menu bar to see a list of tools that can be applied to your chart.
Open New Chart - to open a chart for that symbol - or right-click the symbol and select New Chart. Or, from an open Position, right-click on the position area and click Open ... Chart.
Chart Shots - If you want to share your masterpiece of a chart with friends and colleagues or just save it for yourself for later reference, cTrader has a tool called ChartShots, which provides a quick way to share snapshots of your charts with just a couple of clicks. Click on the ChartShot icon on the vertical toolbar that appears to the right of the charts (it looks like a camera). Your ChartShot will open in a new window in your browser, so make sure pop-ups are enabled. ChartShots also work with detached charts, and you can resize the chart to produce a different size image, then share on social media or save to your computer.
My Workspace - You can customize the workspace layout and design of cTrader and save them for later use. A saved workspace includes your charts, chart templates, favorite ticker symbols, and preferences. Click on the My Workspace link in the middle of the top menu bar, and choose Save Workspace. To delete a workspace, simply identify the one you want to delete from the dropdown menu and press the "X." You cannot delete the workspace that you are currently using.
FAQ - For when you just need quick answers to frequently asked questions, try the FAQs in the Client Resources section of Pepperstone's website. For more in-depth help, click on Support.
Contact Us - If at any moment you need to get in touch with customer support, click the Contact Us link at the bottom of the menu on the left-hand side of the Secure Client Area, an area we visited earlier in the walk-through. Here you'll find phone numbers and email addresses for Pepperstone's main offices. You can also click on Live Chat to talk online with somebody in real-time if you prefer.