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XTB Review 2019

By John A. Jagerson  | January 11, 2018

This review is for XTB's online investing platform from 2018. Our full 2019 review is coming soon.

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Overall Rating

Products & Fees
Special Features
Desktop Experience
Mobile Experience
Customer Support
Research & Insights

XTB Fast Facts

XTB offers very comprehensive access to the Forex, shares, indices, metals and commodity markets. The company is regulated in the UK and registered with the Financial Conduct Authority (FCA). XTB traces its history back to Poland and is publicly listed on the Warsaw exchange and registered with the Polish Financial Supervision Authority. Spreads, trading costs, and account fees were about average for the industry overall; however, Forex spreads were consistently better than average. A custom trading platform, xStation 5, and MetaTrader 4 were available for the desktop along with mobile applications.


  • Breadth of Trading Products
    XTB offers access to more than 3000 trading markets including shares, Forex, indexes, and commodities.
  • Market Screeners and Searching Tools
    Traders can explore the available markets through searching tools.
  • Registration and Regulation
    XTB is registered with the FCA in the UK which increases oversight and transparency.


  • Limited Guaranteed Stops
    Guaranteed stop losses are only available on the fixed-spread, "basic" account type.
  • Limited Research and Insights
    Although webinars and research is advertised, we found the content dated and infrequent.
Asset classes
(*X-Trade merges into XTB)
3000+ trading markets

Products & Fees


XTB has low fees and costs overall. However, with a "pro" account, costs for some Forex pairs and indexes were even further below average. Traders should evaluate XTB's actual costs based on the instruments or markets that they focus on. We based our ratings on the least expensive blended commission+spread available to some accounts. Investors can use guaranteed stops in the "basic" account level, which could increase trading costs but may be valuable for investors looking for that kind of protection. Most account fees were typical for the industry with a minimum required deposit of 250 GBP, USD, or EUR.

    0.9 pips
    2.7 pips
    2.2 pips
  • S&P 500 CFD
  • Japan 225
  • Oil CFD
  • Gold
  • Apple Shares
    $0.02 spread + minimum commission $8



Like many other brokers we reviewed, XTB's trust scores suffered slightly in our ratings because of the lack of account protection above and beyond what's required by UK financial regulators. Traders cannot use custodian banks to hold their capital. XTB offers negative account protection, which is a positive, but there are no account-wide emergency stop losses. XTB is regulated by the FCA in the UK which provides some account protection in the case of a default.

Up to GBP 50,000
Default Insurance (If XTB defaults)
(Any shortfall of funds of up to GBP 50,000 may be compensated for under the Financial Services Compensation Scheme (FSCS)).
Up to GBP 85,000
Default Insurance (Failed Bank)
(If the custodian bank holding client funds goes into liquidation, any shortfall of funds of up to GBP 85,000 may be compensated for under the Financial Services Compensation Scheme (FSCS)).

What you need to know

Account funds are held by XTB in segregated accounts and subject to regulation by the Financial Conduct Authority. The amount of protection for each account in the event of default is limited. Negative balance protection is good, but guaranteed stop losses and slippage protection are only available for "basic" accounts that have caps on the maximum trade size and a wider fixed spread.

Special Features

Special Features

The "Special Features" category is our way of looking for unique features that may not be available or expected with each broker. Our score for XTB's Special Features is low for a few reasons. They don't offer social (or "copy") trading, money manager accounts or a free VPS service. Special software for system design, backtesting, or analysis outside of the standard functionality in the trading platforms were also missing. This made their Special Features offering slim and largely dependent on MT4. However, there were a few unique offerings that may be worth a second look by some investors. These include trading from the Apple watch, a trader sentiment tool and a stock screener.

Apple Watch
Trade from Apple Watch
(*Limited trade functionality is available via the Apple Watch)
Trader Sentiment
Know What's Popular
(See what traders are buying or selling in each market)
Stock Screener
Identify and Explore Investments
(Search for shares that meet your investment criteria)

What you need to know

We didn't find a lot of unique offerings from XTB in the Special Features category. However, it's important to note that there weren't many industry-standard features that were missing either. Functionality in both trading platforms was good and the web-based, custom trading application was easy to navigate and provided fast execution.

Desktop Experience

Desktop Platform Experience

XTB's custom trading application, xStation-5, had a fairly standard interface with menus, watchlists, charts, and notifications in a typical layout. The platform launched quickly and in our experience seemed to have fast execution. Screening tools, heatmaps, and sentiment indicators were easy to find and provided helpful information. The standard MT4 platform was also available for traders already familiar with the application and its features.


The platform has familiar menus that allows traders to get up to speed quickly. We found it easy to enter trades, build watchlists and modify the charts. Custom layouts can be created, and traders can enter complex order types including buy, sell, and trailing stops from watchlist-style menus or directly from the charts. Position sizes are customizable, and defaults were easy to set. The charts were easy to use and included advanced functionality. While we might not consider the charts to be the best available, the resolution was incredibly sharp.


The custom trading application, xStation-5, did not have algorithmic trading, backtesting, or custom indicator capabilities. This is available through MT4, but it means traders must choose between the two platforms depending on what they hope to accomplish. The platform layout could be customized a little, but wasn't as flexible as traders would may like.

Mobile Experience

Mobile Platform Experience

The mobile version of xStation-5 includes most of the functionality available in the desktop application, except the ability to set price alerts, which seemed like a strange oversight. Traders can access XTB's trading instruments, complex order types, account details, and charting from the Android or iPhone apps. The news feed is also streamable through the mobile app. Some security features, like a pin to prevent the app from showing on watches or widgets, were customizable on the mobile app.


The mobile app includes all the functionality to analyze and research trading opportunities. Clients can use advanced order types and track their accounts the same way they would in the desktop app. Users can manage and create watchlists to make the experience more manageable, even on a small screen.


There is no way to set price alerts on the mobile app, and no fingerprint security in addition to the login password. A news feed was available, but in-depth analytical reports were not included.

Customer Support


XTB's customer support is available whenever the markets are open via phone, chat, and email. During our tests, we found that support was very responsive on the phone. But our chat experience was more erratic. It wasn't uncommon, for example, for our chat requests to be redirected to an email form instead. Phone and chat support could be launched from the trading platform. FAQs and educational resources could also be launched from within the trading application.

What you need to know

XTB's support was good and available during all market hours. Responses via chat were spotty but phone support was good. Some features like one-on-one training and market analysis on demand were only available at minimum trading activity levels. The office in the UK has an "open door" policy, which may be handy for investors near Canary Wharf in London.

Research & Insights


XTB offered enough research tools to tick most of the boxes in our review. But there wasn't much available that we would consider unique to the market. This is not necessarily a bad thing, just a comment. Market commentary from XTB's analysts were good but brief and seemed to be updated infrequently. We would have liked to have seen more detailed reports and technical analysis to supplement the market calendar, news feed, and YouTube videos.

Market Sentiment and Heatmap Indicators
Track sentiment and aggregate trading traffic of other accounts
Market Calendar
Identify upcoming and past economic announcements
Trade Beat
Some technical commentary and actionable analysis available through XTB's analyst blog
News Feeds
Real time updates and announcements in the global markets
Price Tables
Current Market bid-ask and spread levels on the website without having to open the trading application
Economic Data Charting
Interactive charts of economic data for trend analysis


We found the most interesting analytical tools to be the screeners, heatmaps, and sentiment indicators. These tools were available through XTB's website and within the trading application. The news feed and analyst blog were acceptable and included some actionable technical and fundamental analysis throughout the day. The calendar was very good, easy to use and integrated into the trading platform.


Although webinars were advertised, we found it odd that prior recordings were not available and no future events had been scheduled at the time of our review. Live market commentary was mostly limited to the news feed and blog, which had somewhat narrow coverage from just two analysts.



XTB's education was easy to find and navigate. We felt they hit all the major topics we were looking for. Outside experts were also used for a few advanced topics and strategy updates, or "freemium" supplemental education. Most of the content was well organized in a familiar lesson structure with videos and quizzes. Unfortunately, like most broker education, XTB's content didn't extend much beyond the basics. Although we liked that the education was available from the trading platform, we found the color-scheme (small white text on a black background) made it difficult to read for long periods.

Learn Where to Start
Getting Started Articles and Videos
(Education for new investors about Forex, CFDs, stocks, and spread betting)
Platform Training
Use the Tools the Right Way
(Impressive amount of education on the trading tools and platforms)
FAQs and Glossary
Understand the terms of the Forex and find help fast
(Easy to use and comprehensive trading glossary and FAQ for investors looking for quick help)

What you need to know

Beyond the education covering their platforms, we found most content to be fairly basic. There were some "freemium" teaser content from third-party experts, but there wasn't enough to fill the gaps for those seeking truly advanced education. New investors should be able to learn enough to get started in the markets; however, the writing and illustrations were low quality and could be confusing at times.

Bottom Line

The trading markets available through XTB were comprehensive and costs were lower than average overall. Depending on the markets you wish to concentrate on, FxPro may be cheaper than average or more expensive. We generally consider registration with the UK's Financial Conduct Authority a plus for traders who need additional transparency and minimal account protection, which was available at XTB. Standard trading functionality, "expert advisors", backtesting and autotrading are available through MT4, but we found XTB's custom platform, xStation-5, to be more limited. Despite its limitations, the custom application was very fast and easy to use which should be a benefit for new traders. Customer service was above average and very quick to respond on the phone but more erratic via chat.

John A. Jagerson
Reviewed by John A. Jagerson

  • • 15+ years experience in stocks, options, Forex, bonds and portfolio analysis
  • • Co-founder of Learning Markets, LLC, a leading creator of financial content, analysis, education and tools
  • • Author of four books on investing and portfolio strategies published by McGraw Hill


John has worked in the capital markets and private equity for most of his career—including investing, writing, education and money management. John has a B.S. in Business Administration from Utah Valley University and completed the PLD at Harvard Business School. John is the coauthor of three books published by McGraw Hill on investing and portfolio management. As a co-founder of Learning Markets, LLC, John has developed financial education used by thousands of brokerage clients to become better investors. His firm also develops professional-grade stock screening and analytical tools for individual investors.


John earned his bachelor's degree in accounting and business management at Utah Valley University.

Professional Designations

John is a Charted Financial Analyst (CFA) and a Chartered Market Technician (CMT).

Quote from John

"Individual investors have goals and objectives beyond wealth accumulation. Investing is only one tool they use to achieve truly great things in their life. I am passionate about helping investors because their success means more than just a larger account balance."

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Learning Markets, LLC

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