Crump Life Insurance Review

Offering multiple life insurance policies from more than 100 carriers

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Crump Life Insurance

Crump Life Insurance

Our Take

Crump Life Insurance Services offers term, whole, universal, indexed universal, and variable universal life insurance, as well as annuities, disability income, and long-term care products. With more than 100 carriers, you can be sure to find a policy that best fits your needs. Plus, you can compare prices for different plans from multiple carriers.

  • Pros & Cons
  • Key Takeaways
  • Company Overview
Pros & Cons
Pros
  • Multiple life insurance carriers

  • Access to product portfolios and learning materials

  • Wide variety of products

Cons
  • Carriers and products offered may not be available in all states

  • No online quotes available to the public

Key Takeaways
  • Crump Life Insurance was founded in 1920 and is headquartered in Harrisburg, Pennsylvania.
  • Crump offers different types of products, including life insurance policies, annuities, long-term care, and disability income.
  • Crump is currently owned by Truist Financial, one of the world’s largest insurance brokers.
Company Overview

Crump Life Insurance Services was founded in 1920 as Crump Insurance Company by Edward Hull Crump. The company is headquartered in Harrisburg, Pennsylvania. In the 2000s, Crump expanded its management processes to meet the needs of a variety of clients by launching a family of brands: RiskRighter, TIME, and Tellus brands.

Today, Crump is the leading brokerage general agency in the U.S., offering a wide variety of products for traditional and variable life, long-term care, annuities, and disability income. Crump is now owned by Truist Financial, one of the world’s largest insurance brokers.

  • Year Founded 1920
  • Kinds of Plans Term, whole, universal, indexed universal, variable universal, annuities, disability income, long term care, linked benefits
  • Number of Plans 9
  • Payment Plan Options Varies depending on the carrier
  • Customer Service Agents, email, phone 800-692-7307
  • Official Website www.crump.com/

Crump is not one of our top-rated life insurance companies. You can review our list of the best life insurance companies for what we think are better options.

Pros Explained

  • Multiple life insurance carriers: Crump has more than 100 industry carriers for you to choose from, so you can be sure to find the coverage you need.
  • Access to product portfolios and learning materials: Crump lets you access comprehensive product portfolios, so you can see what’s available at a glance.
  • Wide variety of products: Apart from providing life insurance policies, Crump also offers annuities, long-term care, and disability income.

Cons Explained

  • Carriers and products offered may not be available in all states: Although Crump is licensed in 50 states and offers multiple products from various carriers, you may not find some products in some states.
  • No online quotes: Crump doesn’t offer online quotes to its customers.

Crump is targeted to insurance agents and finance professionals rather than individuals.

Available Plans

Crump is an insurance broker and doesn’t offer its own life insurance policies. The company only sells life insurance products offered by other carriers. Crump works with various carrier partners, including Prudential, Pacific Life, John Hancock, Mutual of Omaha, and more, to provide life insurance solutions to professionals, institutions, insurers, brokerage general agencies (BGAs), and consumers.

Crump offers five types of products: life insurance, annuities, long-term care, disability income, specialty markets.

Life Insurance

Crump provides life insurance policies from top carriers in the industry. The company’s team of agents and sales support gather information regarding policies from all their carrier partners, making it easy for you to compare and decide which company is right for you. 

With Crump Life Insurance Services, you can access the following types of insurance policies from most of its carriers:

Term Life

Term life insurance is a type of insurance that guarantees a stated death benefit that’s paid to your beneficiaries if you die within a specified term. With term life, you have the option to convert the policy to permanent coverage or terminate it.

Whole Life

Whole life insurance is a kind of permanent life insurance that provides death benefit coverage for a lifetime as long as you pay premiums. Apart from the death benefit, whole life has a cash value that accrues interest tax-deferred at a predetermined fixed rate.

Universal Life

Like whole life, universal life insurance guarantees death benefits and builds cash value. Your premiums go toward both death benefit and cash value, but you have the flexibility to adjust the death benefit and premium amounts without having to get a new policy.

Indexed Universal Life

Indexed universal life insurance has a cash value component in addition to death benefits. Rather than your cash value growing based on a fixed interest rate, it earns interest based on the performance of a market index like the S&P 500.

Variable Universal Life

Variable universal life insurance has a built-in savings component that allows you to grow your cash value. This type of policy also has investment subaccounts similar to mutual funds that can get you some decent growth, but you may also incur significant losses.

Annuities

An annuity is a contract between you and the insurance company designed to protect you from outliving your income. You can pay a lump-sum amount to the insurance company and, in return, receive regular payments beginning a soon as a month after the annuity purchase. Apart from annuitizing your contributions, meaning you receive regular payments, you can grow your money tax-deferred until withdrawn. With over 100 carries, you can be sure to find different types of annuities with Crump Life Insurance Services.

Long-Term Care

With Crump Life Insurance Services, you can access a comprehensive long-term care product portfolio, letting you find the best solution for your needs. Crump also offers underwriting expertise to help you find the best possible offer.

Disability Income

Crump lets you access a wide range of products from most of the disability income carriers in the industry. With this product, you can also underwrite most medical conditions and occupations. 

Available Riders

Though Crump Life Insurance Services doesn’t offer its own life insurance policies, you can get a policy from top carriers through Crump. You can customize your policy to meet your coverage needs using riders. 

A rider is an optional addition to your policy that adds flexibility to the terms and conditions of the basic insurance policy. You can use life insurance riders to supplement or restrict coverage. 

Crump doesn’t provide riders, but its carrier partners do. 

Here are some of the common riders offered by most of Crump Life Insurance Services' carrier partners: 

Accidental Death Benefit

An accidental death benefit rider pays an additional amount of death benefit if you die due to an accident. This means your beneficiaries will receive a death benefit paid by the policy itself plus an additional accidental death benefit paid by the rider. 

Living Benefit Rider

A living benefit rider, also known as an accelerated death benefit rider, provides financial protection while you’re still alive. The rider allows you to use your death benefits if diagnosed with a terminal illness that could likely shorten your lifespan.

Terminal Illness Rider

The terminal illness rider pays out death benefits if diagnosed with a terminal illness and you have a life expectancy of 12 months or less.

Critical Illness Rider

This rider pays out death benefits while you’re still alive if diagnosed with a critical illness specified by the policy.

Child Term Rider

Child term rider provides a death benefit in the event that the insured child dies before a certain age. If the child outlives the term, you can convert the plan into a permanent life policy.

Waiver of Premium 

If you become totally disabled and can no longer pay your premiums, this rider keeps your policy in force by waiving your future premium payments.

Term Conversion Rider

A term conversion rider allows you to convert your term life insurance policy into permanent life without a medical exam.

Return of Premium Rider

A return of premium rider guarantees a refund of all the premiums paid on the term life insurance policy as long as you don’t die within the stated term. 

Unemployment Protection Rider

If you become unemployed, the unemployment protection rider waives your premium payments.

Guaranteed Insurability Rider

Guaranteed insurability rider allows you to purchase additional insurance at specific dates in the future without taking another medical exam.

Customer Service

If you have any questions about life insurance plans, billing policies, or coverage options, you can contact Crump customer service at 800-692-7307 or via email at marketing@crump.com Monday through Friday, 9 a.m. to 6 p.m. 

Complaint Index

The National Association of Insurance Commissioners (NAIC) keeps track of complaints from consumers about insurance companies weighed against the companies' market share. According to NAIC, a complaint ratio of 1.0 means the company has an average number of complaints. Companies with a score above 1.0 have more than the expected number of complaints, while those with a score below 1.0 have fewer complaints than expected.

Since Crump has carrier partners and isn't an insurance carrier itself, NAIC doesn’t assign the company a complaint ratio. Instead, you must look at the ratio for the underlying company underwriting the policy. 

Some of Crump’s carriers had the following complaint ratios in 2020:

  • Prudential: 0.98
  • John Hancock: 0.66
  • Mutual of Omaha: 1.20
  • Nationwide: 0.10

Third-Party Ratings

Credit rating agencies often award insurance companies with a financial strength rating (FSR). A strong FSR indicates that the company is likely to stay in business and meet its policy and contractual obligations.

Major rating agencies like AM Best haven’t evaluated Crump’s financial stability. However, ratings exist for Truist, the company that currently owns Crump. Truist received an A-/A-2 rating from S&P, A3 from Moody, A+/F1 from Flitch, and AH/R-1L from DBRS Morningstar. Crump benefits from the financial stability of Truist.

If you choose to purchase a policy with Crump, it’s prudent to check the FSR rating of the insurance carrier, as this will give you an insight into the company’s ability to pay claims. For example, Prudential received an A+ (Superior) rating, the second-highest possible rating from AM Best.

Cancellation Policy

If you’d like to cancel your policy, you’ll need to contact Crump customer service at 800-692-7307. 

For example, Prudential, one of Crump’s carrier partners, offers a 10-day "free look" period. During this period, you can cancel your policy without incurring penalties. Once the free look period expires, you may have to pay surrender charges, based on the type of policy and your location.

Price

Since Crump doesn’t sell its own life insurance products, the prices for the policies may vary depending on the insurance carriers. To get a quote, contact Crump’s sales support team at 800-692-7307.

Although pricing depends on individual needs, insurance companies often base price on various factors, including age, overall health condition, and even location. It’s important to note that insurance carriers also base price on gender. But that doesn’t mean being nonbinary will disqualify you from getting life insurance. However, be aware that most insurance companies haven’t updated their underwriting process to reflect the current understanding of gender issues, so you may find the application process frustrating.

Competition

When shopping for a life insurance policy, it’s wise to compare multiple insurance carriers to ensure you get the best deal. Although Crump offers term, whole, universal, variable universal, and indexed universal life insurance policies, as well as other products like annuities, State Farm is a top competitor you may want to take a close look at.

State Farm is the sixth-largest individual life insurance company in the U.S. based on direct premiums written in 2020. Apart from life insurance policies, State Farm also offers various insurance options. The company also received an A++ rating, the highest possible rating from AM Best, giving it an edge over Crump Life Insurance Services.

  Crump Life Insurance Services State Farm Life
Market Share Not applicable Sixth-largest in the U.S., 3.7%
Number of Plans  10 
Dividends for 2020  Not applicable   $1.9 billion 
Wellness Program Discounts/Quit Smoking Incentives  Not applicable  Not applicable 
Service Method  Agents  Agents 
AM Best Rating  Not rated  A++ (Superior) 
Price Rank  Not applicable  Better than most 
Complaints Trend  Not applicable  0.19
Final Verdict

While Crump Life Insurance Services isn’t one of our top picks, it works with many carriers who are on our list of best life insurance companies. Some of these companies include Prudential, New York Life, Mutual of Omaha, and Transamerica, among others. These carriers provide whole life, term, and universal life policies, as well as annuities and other investment options. The only difference is, you can purchase coverage plans from the said carriers through Crump. As the top brokerage in the country, you can be sure to get coverage options and plans that best fit your needs from the company of your choice.

Methodology

We review life insurance companies based on a quantitative methodology that analyzes each carrier’s financial stability by checking third-party ratings to determine their ability to meet policy and contractual obligations. We also compare the cost, plans and coverage options, optional riders, and payment options with those of other major companies.

Article Sources

Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in our editorial policy .
  1. NAIC. "Prudential Ins Co Of Amer National Complaint Index Report." Accessed May 24, 2021. 

  2. NAIC. "John Hancock Life Ins Co USA National Complaint Index Report." Accessed May 24, 2021. 

  3. NAIC. "Mutual Of Omaha Ins Co National Complaint Index Report." Accessed May 24, 2021. 

  4. NAIC. "Nationwide Life Ins Co National Complaint Index Report." Accessed May 24, 2021.