Credit Cards Credit Card Reviews

eBay Mastercard Review

overall rating
2.4

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The eBay Mastercard, issued by Synchrony Bank, allows you to earn and redeem dedicated points at the online marketplace. Its reward-redemption options are restrictive, but those who spend heavily on the site may find that this card's high rewards rate more than compensates.

eBay Mastercard

Overall Rating
2.4
eBay Mastercard
On Synchrony Bank's Secured Site.
Recommended Credit Score Our recommended ranges are based off of the FICO® Score 8 credit-scoring model. Credit score is one of the many factors lenders review in considering your application.
350 579
580 669
670 739
740 799
800 850
Poor - Excellent
Regular APR (%) 19.99% - 26.99% variable
Annual Fee $0
Rewards Earning Rate Earn 3X Points per $1 spent on eBay for the first $1,000 in annual spend, then 5x. Earn 2X Points per $1 spent on gas, restaurant, & groceries. Earn 1X Points per $1 spent on all other purchases.
Foreign transaction fee (%) 3%
how this card stacks up
When compared among all rewards cards in our database:
Rewards
Benefits
Low Fees
Security/Customer Experience
Low Interest
worst best

The eBay Mastercard is not one of our top rated rewards credit cards. You can review our list of the best rewards credit cards for what we think are better options.

Full Review of eBay Mastercard

Pros
  • Generous points rewards

Cons
  • Limited redemption options

  • Customer satisfaction with card issuer is below average

Pros Explained

  • Generous Points Rewards: This card's rewards structure is fairly lucrative for frequent eBay shoppers, and the more you spend, the more beneficial it gets. You'll earn 3 rewards points per dollar spent on the site, up to $1,000 annually, after which the rate rises to 5 points per dollar spent. Cardholders also earn 2 points per dollar by using the card at gas stations, restaurants, and grocery stores, and 1 point per dollar on all other purchases. Every 1,500 points accumulated on this card is worth about $10 when redeemed for purchases during checkout, making each point worth roughly 0.67 cents. That's a lower point value than some other rewards cards, whose points are worth 1 cent or more, depending on how you redeem them. However, the fact that the card offers as much as 3 or 5 points per dollar spent makes the eBay Mastercard competitive, despite a low point value. You're essentially getting 2 cents to spend on eBay for every dollar spent on the site up to $1,000 of annual spending, and 3.35 cents on spending above that level.

Cons Explained

  • Restrictions on Redemption: Points may only be redeemed for purchases and costs related to taxes and shipping on ebay.com. While it’s not uncommon for retail-branded credit cards to limit redemptions in this way, it’s important before you sign up for this card to realize that its points can't be redeemed for cash, or for merchandise that isn’t bought on eBay. In addition, you must amass at least 1,500 points before you can redeem rewards, and points expire within 24 months if they haven't been used for eligible purchases. Those are notable drawbacks compared with cards that allow you to redeem rewards in any amount at any time, and where those miles, points, or dollars never expire from your account.
  • Customer Satisfaction With the Card Issuer is Below Average: Most people don't interact with their credit card issuer very often. But when you need to do so, it’s often a matter of some urgency and even stress, and you want a satisfying experience. Unfortunately, that’s less likely to be the case with Synchrony Bank, which issues this card, than with almost any other card issuer, according the J.D. Power Credit Card Customer Satisfaction Study. In its 2019 survey, Synchrony ranks 11th out of the 12 card issuers, with a score that places it among the least satisfying companies for credit-card customer service.

This Card is Best For

  • Avatar for Annual Fee Averse Persona
    Resists or refuses an annual fee on principle or due to cost
    Annual Fee Averse
  • Avatar for Rewards Strategist Persona
    Seeks to maximize points or miles earnings across spending categories
    Rewards Strategist

True to its name, the eBay Mastercard should only be considered by customers of the online retail portal—and fairly frequent and free-spending ones at that. While the card provides respectable rewards on all eBay purchases, the rewards rate nearly doubles once you've spent a $1,000 a year at the site—a hefty $100 or so per month. If you spend significantly less than that, say $20 or less a month, and don't use the card beyond eBay, you risk having some of the points you accumulate begin to expire (at 24 months) before you reach the 1,500-point minimum threshold to redeem rewards. 

Rewards Earning Details

This card has a tiered structure for rewards based on how much you spend. You'll earn 3 points per dollar spent on the first $1,000 of purchases made on eBay, and 5 points per dollar on your remaining spending within the calendar year. And be aware that if your purchases for the year fall below a net total of $1,000 due to returns or adjustments, you'll go back to earning 3 points per dollar spent.

Cardholders also earn 2 points per dollar spent on all gas, grocery store, and restaurant purchases. All other purchases on the card earn 1 point. 

Rewards Redemption Details

Points may be redeemed for purchases and related taxes and shipping costs solely on ebay.com. You must earn at least 1,500 reward points in order to redeem. Each point is worth 0.67 cents, since you receive $10 in credit for every 1,500 points. Points expire within 24 months if they haven't been used for eligible purchases. 

How to Maximize Your Rewards

To get the most out of this card, you should of course use it for all of your eBay purchases. After you reach the $1,000 spending threshold, you'll start earning 5 points per dollar on eBay buys, which is when the rewards really begin to grow. 

You can also consider making the eBay Mastercard your primary card when buying gas and groceries, and when dining out, since it pays a generous 2 points per dollar of those purchases. Even with a modest point value of $0.67, that rate makes the card competitive, or close to it, with cards that earn 1.5% in cash-back—provided, of course, that eBay spending credit is as valuable to you as cash. All other spending earns 1 point. 

Average Case

The average eBay user spent about $500 a year in 2017, according to Forbes magazine. Assuming that figure has held fairly steady, if you spent that amount on eBay, you'd earn 1,500 points with this card—3 points per dollar on each of 500 dollars. That spending, which just meets the threshold for redemption, would earn you a mere $10 (at a value of $0.67 per point) for use on eBay.com.

However, putting an additional $10,000 on this card for gas, dining out, and groceries (close to what the average American family spends annually on those items, according to the Bureau of Labor Statistics), would earn you an additional 20,000 points, worth another $134 in rewards. 

At the end of the calendar year, you'd have 21,500 points worth $144 when redeemed for eBay purchases. That doesn't account for any other spending you’d charge to the card at the rate of 1 point per dollar. 

Aspirational Case

Let's say you're a true eBay aficionado who spends triple the amount of what the average site user spends: that is, $1,500 a year, or more than $100 a month. You’d make 3,000 points on the first $1,000 in spending (when the rate of 3 points per dollar spent applies) and a further 2,500 points on the remaining $500 (since the rate jumps to 5 points per dollar spent above the $1,000 mark). You'd earn 5,500 points with this card, worth about $37 in rewards.

We'll further assume that, like our average family, you'd spend an additional $10,000 on this card for gas, dining out, and groceries. That spending would earn you an additional 20,000 points, at the 2 points per dollar spent rate for those categories. Those points would add another $134 in rewards. 

Overall, at the end of the calendar year, you'd have 25,500 points worth $171 when redeemed for eBay purchases. Again, that's without considering miscellaneous spending that would earn 1 point per dollar.

Standard Benefits

  • Identity theft monitoring
  • Zero-liability protection for unauthorized purchases
  • Access to experiences and events worldwide

Cardholder Experience

Synchrony Bank, which issues the eBay Mastercard, received a rating of 780 in the 2019 J.D. Power U.S. Credit Card Satisfaction Survey. That's below the national average of 806. Comparatively, top-ranked Discover received a rating of 842.

Customer service is available 24/7 for the eBay Mastercard by calling 844-435-0237. Cardholders can also contact customer service via live chat seven days a week from 9:00 a.m. to 9:30 p.m. EST by logging into their account at ebaymastercard.syf.com. 

Security Features

This card comes with standard security features common to all Mastercard products, including identity theft monitoring, fraud protection, lost wallet assistance, credit report monitoring, and domain monitoring.

It also comes with EMV chip technology.

Our Verdict

This is obviously a card for eBay shoppers alone, since its high points rates are offered only on eBay purchases and all rewards must be redeemed on the site. That said, few if any cards will reward eBay shopping like the eBay Mastercard, especially for those who spend a lot (as in more than about $100 a month) on the site.

But with virtually no perks and low-rated customer service by its issuer, this card has little else to recommend it. Its rewards on gas, groceries, and dining out essentially amount to about 1.4%. Numerous flat-rate and tiered cash-back cards offer rates higher than that, and allow you to redeem rewards in a range of ways to boot.  

For example, the no-annual fee Discover It card offers 5% cash back up to $1,500 in spending each quarter on quarterly rotating categories (like gas stations, grocery stores, restaurants, and Amazon) and unlimited 1% cash back on all other purchases. The Citi Double Cash card offers an unlimited 1% cash back on all purchases and an additional 1% cash back when you pay for those purchases. Both of those cards offer highly flexible options when it comes to how rewards can be redeemed.

Apply Now
For eBay Mastercard
on Synchrony Bank's Secured Site.
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See how this card compares to similar cards
CURRENT CARD
eBay Mastercard
overall rating
2.4
Recommended Credit Score Our recommended ranges are based off of the FICO® Score 8 credit-scoring model. Credit score is one of the many factors lenders review in considering your application.
350 579
580 669
670 739
740 799
800 850
Poor - Excellent
Regular APR (%) 19.99% - 26.99% variable
Annual Fee $0
Rewards Earning Rate Earn 3X Points per $1 spent on eBay for the first $1,000 in annual spend, then 5x. Earn 2X Points per $1 spent on gas, restaurant, & groceries. Earn 1X Points per $1 spent on all other purchases.
Investopedia Credit Card Rating Methodology
Investopedia is committed to delivering the best credit card recommendations in the industry. We’ll tell you when a card is good, we’ll tell you when a card is bad, and we’ll only call a card the best if we would recommend it to our friends or family members.
Overall Star Rating Explained
To rate credit cards we objectively assess, score and weight nearly 100 individual card features which roll up into five major feature sets: fees, interest, rewards, benefits and security/customer service. Here’s how we weighted those feature sets for the overall star rating of a card:
We have applied our proprietary rating methodology to every generally-accepted credit card in the U.S. domestic market to allow consumers to make fully informed choices. It’s important to note that for our overall score that we make a number of assumptions about how you would be using your credit card:
  1. While we make no assumption as to whether balances are carried on a given card we do assign varying weights to all credit cards’ introductory APR (if present) in addition to the regular, long term purchase and balance transfer interest rates.
  2. We utilize BLS (U.S. Bureau of Labor Statistics) income and average category spending data to calculate annual earnings rates for rewards cards that offer cash back, points or miles rewards at a set rate on all spending or in consideration of bonus rewards for certain spending categories, like gasoline, groceries, restaurants or travel.
  3. We determine the maximum points value of rewards cards by dividing the points, cash back or miles required to exchange for the retail price of the most valuable redemption option (for example, in the case of a card that offers a domestic roundtrip airline ticket as a redemption option vs. another redemption option of lesser value that requires the same amount of points or miles to acquire, we would base the rewards value on the airline ticket).
  • Cards that are selected best overall in their respective categories generally feature most if not all of the following attributes:
  • Low or Reasonable Fees Credit card fees come in many forms but the primary ones involve those for annual card membership and balance transfer. There are a myriad of reward and non-reward card options that charge no annual fee but for the many that do assess an annual fee the cost is often justified by their lucrative ongoing rewards and initial signup bonuses. Balance transfer fees are occasionally waived during introductory periods with certain cards, a factor which is heavily and positively weighted in our scoring model for cards offering this benefit. When charged, balance transfer fees range between 3% - 5%, which we grade accordingly. Other standard fees can generally be avoided, such as those for paying late or taking cash advances but we rate those relative to other cards in the market for reference, though with less weight assigned
  • Competitive Interest Many cards offer 0% introductory APR on purchases and balance transfers for varying lengths and then revert to a permanent or regular APR (based on a variable rate tied to the prime rate) that applies to any balances not paid in full. We rate both introductory APR percentage and length (in months) along with the midpoint of the variable regular APR interest rate range.
  • Valuable Rewards Credit card reward programs can be based on cash back, points or travel rewards (which can be generic or travel partner-specific, as with airline and hotel co-brand card programs). For cards that offer rewards we determine the value per dollar spent along with average redemption values and assign more favorable ratings to cards that offer superior consumer value. We also assign value to sign-up bonus offers and their initial spending requirements, when present.
  • Excellent Benefits Credit card benefits cover a range of offerings like concierge service, TSA Pre-check, auto rental coverage, travel accident insurance, lost luggage assistance and free credit scores. We rate cards on the number and level of over a dozen standard and upscale benefits and provide extra weighting emphasis for those travel-related perks that apply to premium travel cards when present.
  • Solid Security/Customer Service Security and customer service features like lost or stolen card replacement, being able to lock one’s card from an issuer app and 24 hour customer support are becoming more standard across the card market and we provide a significant amount of weighting to features in this area.
  • You can also read the full version of our methodology for a more in-depth look at how we assess cards and award them the best in various categories.