Firstrade Securities was founded in 1985 in the Flushing neighborhood of Queens, New York. It served the needs of the local community, especially ethnic Chinese immigrants. While always one of the low-cost leaders, Firstrade has also remained true to its roots, providing trading tools and support in traditional and simplified Chinese as well as in English.

Recently, Firstrade has switched to $0 commissions for stock and options trades, but that comes with some sacrifices in limited tools, research, and product scope. However, unlike many of the other $0 commission brokers, Firstrade is still an adequate choice for active stock and options traders looking for streamlined order entry including advanced option spread trading and rock bottom costs.

Besides low costs, Firstrade also stands out with a unique securities lending program for investors interested in earning extra income by lending their stocks to other financial institutions. The securities lending program places no restrictions on the account holder who can sell their stock at any point. This could be a significant benefit for independent investors with large accounts.

Pros

  • $0 Cost stock and options trades with many no transaction fee ETFs and Mutual Funds

  • Streamlined trading experience that is consistent in web and mobile platforms

  • Support for traditional and simplified Chinese as well as English accounts

Cons

  • Limited functionality in web and mobile platforms beyond order entry and rudimentary charting

  • No forex, crypto, futures, or futures options trading

  • Customer support is not available 24/7

Trading Experience

2.1

When compared to other online brokers, Firstrade’s platforms are basic but functional. Order entry is intuitive and familiar, even for complex option spread orders. Spread legs are manually entered, and an integrated chain sheet makes the process easy. Margin is calculated as a trade is constructed, but streaming quotes are not always available in the order entry form. That requires a refresh to check the price. Very active traders may find the manual order entry process tedious and repetitive.

Opening or closing trades with complex order types like OCO or OCA are unavailable in the mobile and web-based platform but could be used in the advanced “Navigator” application. It is simple to create an order from most of the screening tools for stocks, ETFs, or mutual funds, however, the order entry interface is inconsistent from one product type to the next. There is no functionality to trade from the charts or create basket and staging orders.

Trading Technology

1.5

Firstrade recently built its own all-in-one trading platform Firstrade Navigator for more active traders based on a single-page layout with modules. However, Navigator is only available for desktop users after “applying” for it via email. The process to access the platform was convoluted but users on an iPad can access it through the Appstore without the application process. Streaming quotes and real-time data are available in the web-based Navigator and mobile platforms. For smaller traders, Firstrade is likely to be a good choice if the primary concern is to keep commission costs as low as possible.

More advanced or larger traders may want to consider a few additional factors before choosing Firstrade as a broker. Firstrade does not offer spray-routing and provides no data on price improvement for orders. Firstrade routes orders primarily to two clearing firms, Apex and Credit Suisse, and accepts payments for that order flow. While this is a common practice among low/no commission brokers, it is a controversial practice that puts the broker in the awkward position of trying to get the best price for their clients while also optimizing income for order flow.

Usability

3.4

The account setup process is extremely easy and convenient. Although all the account forms should be read and understood by a trader, most of the form blanks were prefilled in advance. For the average trader, account and margin approval is quick and convenient. For traders in the US or approved foreign markets, account support is available in traditional or simplified Chinese.

Navigating the web-based trading and account management pages is very simple and orders can be entered from virtually any location on the site, mobile app, or Navigator platform. Menus are intuitive and persistent regardless of where you are in the platform or site. The Navigator platform allows for some customizability, allowing you to add or remove modules or drag them to other locations on the screen. The charts in the Navigator and mobile platforms are from MultiCharts (TradingView) so the functionality is very good. However, there is very little integration in the charts with order entry and account management.

Mobile and Emerging Tech

4.4

Like the web-based and Navigator platforms, Firstrade’s mobile app is intuitive and easy to use. Order entry includes a full range of stop, limit, and market orders but advanced order types like OCO or OCA are only available on the Navigator app for iPad users. The mobile app includes charts from MultiCharts (TradingView) which were fast and robust but did not include trades from the chart functionality.

The mobile application’s watchlist and order entry features are integrated with the web-based and Navigator platform; this creates a seamless experience. Streaming news and analysis from Morningstar, Briefing.com, and Benzinga are not available within the mobile app and there are no other research or screening tools.

Range of Offerings

3.2

Firstrade offers trading access to stocks, options, funds, and fixed income which is likely what most small retail traders need. The spectrum of no transaction fee mutual funds and ETFs is wide enough to cover most asset classes. Unlike most low-cost brokers, the fixed income order pages and screening tools are easy to use and could be accessed quickly through the web-based platform.

More advanced traders may find some key offerings unavailable at Firstrade. There is no trading offered for Forex or cryptocurrencies, and futures and futures options are also not available. Although Firstrade has announced plans for a robo-advisory service, at the time of this review there was not available. Spread order entry for advanced and active options traders is easy to use and allows for up to four legs per spread.

News and Research

4.1

Firstrade has a surprising number of screening and research tools scattered throughout its trading platforms. While the stock and fund screener is easy to use, its functionality is very limited and not very intuitive. However, assuming a trader’s screening requirements aren’t very advanced, entering trades from the screeners is quick and easy. Traders can access news and analysis from Morningstar, and Briefing.com, which are both high-value sources. Streaming news of lower quality was also available from Benzinga.com.

Traders can use the OptionPlay tool to generate ideas and analyze option trades and spreads in real time. While useful, this feature is hard to find and is accessed from the options chain sheets. The quality of Firstrade’s charts varies depending on the platform. The web-based platform included rudimentary charting that is difficult to use and can not be customized. The Navigator and mobile trading platforms uses charts provided by MultiCharts (TradingView) and are very good.

Portfolio Analysis and Reports

2

Most portfolio analysis and accounting functions are unavailable in Firstrade’s platforms. However, investors can see margin requirements on a per-trade basis and monitor open positions or watchlists in real-time. Account balances and account history are also available in real-time and transactions can be easily downloaded for analysis with external tools.

Although the process for downloading account activity data into external programs like Quicken, Microsoft Money, or Excel is easy, there is virtually no functionality for tax planning or account management within the Firstrade platforms. There are some simple calculators for asset allocation, option pricing, and IRA contributions, but they have limited usefulness and aren’t integrated with your account to provide guidance and analysis.

Customer Service and Help

4.8

Although Firstrade does not offer 24/7 live support, there are two qualities that set them apart from most brokers in their category. First, they offer full support in simplified and traditional Chinese. Second, during market hours, Firstrade’s customer service is responsive and knowledgeable on the phone. During heavy call times, accounts can request a call back that was very quick in our tests. The chat responses were less satisfactory, with many responses generated automatically with links to FAQs that often didn’t relate to the question being asked.

Besides low costs and good telephone service, Firstrade can also help account holders to generate income from their stock holdings through a stock loan program. Traders can loan their shares through Firstrade to other institutional investors for daily income. Shares that have been loaned are still unrestricted and investors can buy or sell them as they normally would without participating in the stock loan program.

Education

2.5

Articles and videos covering a broad spectrum of markets and trading strategies are available at Firstrade. For new investors, the material will provide an introduction to most topics, but not much more. Many of the articles and videos were produced by outside firms or organizations like the Options Industry Council so they do not include education that is very timely or related to Firstrade’s platforms and tools.

During our review, we found a lot of dead links in the educational content and much of it was dated. Although introductory education can be helpful for new investors, it does not relate well to current market conditions and new trading innovations. There are no live webinars or live events, which might have otherwise filled in many of the gaps in the education category. Although podcasts are available, they are mostly provided by the same external providers and do not relate to the live market environment.

Costs

3.8

In our view, traders evaluating Firstrade are probably focused on finding the lowest cost broker with a minimal level of trading functionality. Most stock, option, and fund trading can be done for $0.00 commissions. The security lending program even has the ability to lower the cost of trading further by compensating account holders for lending their shares for daily income.

Besides limited functionality and services, most low-cost brokers will charge higher fees in other areas to make up for the lack of commissions. Firstrade charges higher than average margin rates for investors with a margin account. Fees for some account transactions such as wire transfers, and ACAT transfers out are also higher than average, but not out of the ordinary.

What You Need to Know

In our opinion, there is a case to be made in favor of Firstrade if an investor is focused on the lowest trading costs available. Although Forex, futures, and crypto trading is unavailable, investors looking for stocks, options, funds and ETFs shouldn’t be disappointed. Unlike many other brokers in the low-to-no commission category, Firstrade stands out with above average trading platforms, streaming quotes, and advanced options trading functionality.

Service is good but limited to market hours, which may be challenging for traders outside the U.S. or new investors who cannot contact their broker during work hours. New investors looking for education will find a lot of introductory material aggregated from internal and external sources but limited advanced education or guidance connected to the current market environment. 

Methodology

Investopedia’s mission is to provide investors with unbiased, comprehensive reviews and ratings of online brokers. Our reviews are the result of six months of evaluating all aspects of an online broker’s platform, including the user experience, the quality of trade executions, the products available on their platforms, costs and fees, security, the mobile experience and customer service. We established a rating scale based on our criteria, collecting over 3,000 data points that we weighed into our star scoring system.

In addition, every broker we surveyed was required to fill out a 320-point survey about all aspects of their platform that we used in our testing. Many of the online brokers we evaluated provided us with in-person demonstrations of their platforms at our offices.

Our team of industry experts, led by Theresa W. Carey, conducted our reviews and developed this best-in-industry methodology for ranking online investing platforms for users at all levels. Click here to read our full methodology.