Bethany Beach, DE
Banking, Credit Cards, Personal, Auto, and Home Loans, Mortgages, Personal Finance
- Member of Investopedia’s Financial Review Board
- Consumer financial services industry expert with 18+ years experience
- Expertise in leadership, strategy, and operations of mortgage, credit cards, savings, credit unions, and data analysis
- Uses her leadership and work experience to help friends, former colleagues, and financial industry small businesses make strategic changes in pursuit of growth
Katie worked in almost every part of consumer financial services over an 18 year period. She started out developing new credit card products, leading her organization from a “metal line” (silver, gold, platinum) of credit cards to the new “rewards line” of cards during the early 2000s, when reward maximizing for consumers was still a developing art form. She spent countless hours studying reward redemption thresholds, fine print, and internal P&Ls, and is still entertained by optimizing card give-back in her personal spending.
She spent the years throughout the recession leading consumer, credit card, and collections analytics, risk, and training teams to identify and minimize risk while maximizing consumer opportunities to obtain much needed credit. Following the recession, she was recruited to lead a large mortgage team where she implemented the significant regulatory changes resulting from Dodd Frank regulations (QM and TILA-RESPA) amid continual real estate economic and regulatory upheaval, while more than doubling her portfolios through well assisted, educated, and happy consumers. During this time, she was featured on the cover of MLife (a mortgage industry) magazine and has been quoted in numerous publications as an industry expert.
Immediately prior to the pandemic, she managed an operational and strategic team handling savings, checking, IRA, CD, and trust products and is passionate about financial education and ensuring that every person understands their financial options. She finished her corporate career by leading the implementation of a corporate cloud data repository, data governance, data privacy, and AI solution, revolutionizing consumer insight opportunities.
Katie retired at age 41 as a devotee of the FIRE movement (Financial Independence Retire Early) and currently volunteers her time consulting on leadership and growth strategies for small businesses.
Katie received her Bachelor of Arts in Math and Economics from Dartmouth College and was a NCCO (NAFCU certified compliance officer), maintaining comprehensive understanding of the rules and regulations that govern the credit union industry.
Quote from Katie Miller
“Do not save what is left after spending, but spend what is left after saving.” – Warren Buffet