Next Esthetician Insurance Review

Customizable coverage, digital certificates, highly rated mobile app

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Next Insurance

Next Insurance

Our Take

Next offers customizable coverage for business owners who prefer to transact online. The company provides live digital certificates and a highly rated mobile app that makes it easy to manage your policy, plus affordable rates and a variety of coverage options. However, professional liability coverage is claims-made, which means that once the policy period expires, you can no longer file a claim for an incident that occurred during it.

  • Pros & Cons
  • Company Overview
Pros & Cons
Pros
  • Live online digital certificates of insurance

  • Highly rated mobile app

  • Live chat support

  • Monthly billing options

Cons
  • Professional liability coverage is claims-made

Company Overview

Next Insurance was founded in 2016 and is headquartered in the San Francisco Bay Area. In addition to providing insurance for estheticians, Next offers small business coverage for a variety of professions, serving more than 300,000 small businesses. Next is licensed to sell insurance nationwide. The company is known for its live certificates for instant proof of coverage and other online tools.

  • Year Founded 2016
  • Kinds of Policies General liability, professional liability, product liability, worker’s compensation, commercial auto, commercial property, and business owner’s policy
  • Payment Options Credit card/debit card
  • Customer Service Online chat. Email: support@nextinsurance.com. Phone: 855-222-5919
  • Official Website https://www.nextinsurance.com/industry/beauty-insurance/

Pros Explained

  • Live online digital certificates of insurance: You can instantly share a digital, up-to-date, certificate of insurance (COI) with anyone. You can even add an additional insured to your certificate at any time. 
  • Highly rated mobile app: The Next Insurance app has a 4.1-star rating on the Google Play store and a 4.8-star rating on the App Store. You can use the app to share your COI, instantly update your coverage, and even file a claim from your phone. 
  • Live chat support: There’s no need to get used to the on-hold music. You can access customer support through the live chat feature ​​Monday through Friday from 6 a.m. to 5 p.m. PT. 
  • Monthly billing options: While many insurance providers require annual payments, Next allows you to pay two months upfront, then continue with monthly payments. 

Cons Explained

  • Professional liability coverage is claims-made: Occurrence form coverage is preferable because it covers you as long as the incident occurred while the policy was in effect. While Next offers occurrence form general liability coverage, like other insurers, professional liability coverage is claims-made. All professional liability claims must be brought while the policy is active. 

Complaint Index

Over the last two years, Next Insurance received far fewer complaints with the National Association of Insurance Commissioners (NAIC) than were expected given the company’s size. Note that Next Insurance had a very high complaint index in 2019, but the company accounted for such a small share of the market that the high index was the result of only two complaints.

The NAIC annually calculates a complaint index for insurance companies that indicates how many complaints each company received relative to its size. An index of 1.00 means a company received the expected number of complaints for its size. An index greater than 1.00 is cause for concern, while an index of less than 1.00 is ideal. Over the last two years, Next Insurance received an average complaint index of just 0.30. During this period of time, very few policyholders filed complaints against Next. 

Third-Party Ratings

Next Insurance also has an A- (Excellent) financial strength rating from the well-respected credit rating agency AM Best. AM Best ratings are important because they show the creditworthiness of insurance providers, or the likelihood that companies can meet their financial obligations, such as paying claims. 

In fact, financial strength ratings from AM Best are so vital to our evaluations that we don’t typically recommend insurers that score below the A bracket.

Competition

  Next Insurance The Hartford  Three Insurance 
Types of coverage Professional liability, general liability, commercial property, worker’s compensation, commercial auto, business income Professional liability, general liability, commercial property, worker’s compensation, commercial auto, business income, cyber Professional liability, general liability, commercial property, commercial auto, worker’s compensation, business income, cyber
Online application  Yes  Yes  Online quote only 
AM Best rating  A- (Excellent)  A+ (Superior)  A++ (Superior) 
Price (minimum)  $220  Varies  Varies 
NAIC complaint index  0.30  0.29  1.22 

Policies Available

Next offers three levels of coverage for estheticians: Pro Plus, Pro, and Basic. Each covers commercial auto, general liability, workers’ compensation, and commercial property insurance but has different coverage limits. For example, Pro Plus has the following limits: 

  • Commercial auto: $1 million/combined single limit
  • General liability: $1 million per occurrence/$2 million aggregate
  • Workers’ comp: $1 million/per accident
  • Commercial property: $25,000/per occurrence

General Liability

General liability insurance helps cover you when your business is responsible for causing injuries or damage to customers’ property. It pays for medical bills, legal fees, and judgments against you. The Next Insurance general liability policy also includes product liability insurance coverage. 

Professional Liability

Professional liability insurance can be added to your policy to cover you if you make a professional mistake that results in damage or a financial loss for a customer or client. If you’re accused of negligence, business errors, or missing a deadline that led to losses, professional liability insurance is designed to cover the costs. 

Commercial Auto

Commercial auto insurance is required for workers who use their vehicles for business purposes. Commuting to and from work doesn’t count, but traveling between salon locations or client homes does. You can customize your commercial auto insurance coverage to include property damage and bodily injury liability coverage, collision and comprehensive coverage, towing and labor coverage, rental reimbursement coverage, and uninsured motorist coverage. 

Commercial Property

If you work with equipment, sell products, or lease or own a physical location for your business, you should have commercial property insurance. It covers gear that is stolen or damaged by a covered peril and helps pay for equipment breakdowns, lost inventory, business income replacement, and property structure repairs. 

Workers' Compensation

Workers' compensation insurance covers medical bills and lost wages for employees who can’t work because they were injured on the job. It also pays survivorship benefits to the employee’s family in the event of their death or pays for retraining if they need to enter a new field. And if an employee files a lawsuit against you, it covers your legal costs. 

Depending on your state and the number of employees you have, workers' compensation insurance may be compulsory. Make sure to do your research or ask for legal advice if you’re unsure. 

Business Owner’s Policy

This is a group of coverages that can be customized to meet your business needs. It typically includes general liability and commercial property insurance, and you can also add any of the other coverages above. 

Bundling your coverage needs under one business owner’s policy can help you save money when compared to purchasing separate policies. 

Customer Service

You can reach customer service by filling out an online form or using the live chat feature. You can also email support@nextinsurance.com or call 855-222-5919 for assistance. Business hours are weekdays between 6 a.m. and 5 p.m. PT. 

Price

Next provides starting prices for many types of coverages, but your individual rate will depend on several factors, such as your location and coverage limits. In general, though, here’s what you can expect. 

Coverage Starting Price 
General Liability From $8 per month
Professional Liability From $18.34 per month 
Commercial Auto  From $750 per year 
Commercial Property From $17 per month 
Worker’s Compensation  From $14 per month 

Is Next Esthetician Insurance Right for Me?

If you’re looking for affordable, customizable business coverage that comes with online tools, such as live chat customer support and an easily shareable COI, Next may be a good option. It’s our top pick for policy management of the best esthetician insurance companies due to the variety of transactions that can be completed online relative to other insurers. 

In addition, the company has few complaints and a good financial strength rating. However, like many other companies, professional liability coverage from Next is claims-made. Should a client sue you once your professional liability policy is canceled, you won’t be covered. Additionally, if you don’t need property or auto insurance, you may be able to find cheaper liability coverage elsewhere. 

Our Methodology: How We Review Esthetician Insurance Carriers

To determine the best insurance companies for estheticians, we collected 20 data points on the top esthetician insurance companies by premium. These data points include:

  • Financial strength
  • Cost
  • Policy types and features
  • Exclusions
  • Consumer complaints
  • Online tools
  • Billing options
  • Coverage limits

We gave preference to companies with top ratings from AM Best, a low rate of customer complaints, and those that offer coverage based on the date of the occurrence as opposed to when the claim was made. Companies with high aggregate coverage limits, monthly billing, low premiums, online purchase options, and those that offer property coverage got ratings boosts. To rank the companies we researched, we applied the following weights to each customer-focused category:

  • Types of coverage and features: 40% 
  • Financial stability: 20% 
  • Consumer complaints: 25%
  • Online purchase: 10%
  • Billing options: 5%

We delved further into product and company specifics to determine which companies were best for which types of consumers. Using this research, we determined which companies offer the best esthetician insurance.

Article Sources
Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in our editorial policy.
  1. NAIC. “Next Ins US Co.”

  2. AM Best. “Next Insurance US Company.”

  3. NAIC. “Hartford Fire Ins Co.”

  4. NAIC. “Berkshire Hathaway Direct Ins Co.”