What Is the Electronic Fund Transfer Act (EFTA)?
The Electronic Fund Transfer Act (EFTA) is a federal law that protects consumers when they transfer funds electronically; including the use of debit cards, automated teller machines (ATMs), and automatic withdrawals from a bank account. Among other protections, the EFTA provides a way to correct transaction errors and limits the liability resulting from a lost or stolen card.
In 1978, the U.S. Congress passed the Electronic Fund Transfer Act—also known as Regulation E—in response to the growth of ATMs and electronic banking, and the Federal Reserve Board (FRB, the Fed) implemented it.
The EFTA established rules to protect consumers and defined the rights and responsibilities of all participants involved in transferring funds electronically.
Understanding the Electronic Fund Transfer Act
Electronic fund transfers are transactions that use computers, phones or magnetic strips to authorize a financial institution to credit or debit a customer’s account. Electronic transfers include the use of ATMs, debit cards, direct deposits, point-of-sale (POS) transactions, transfers initiated by phone, automated clearinghouse (ACH) systems, and pre-authorized withdrawals from checking or savings accounts.
The Electronic Fund Transfer Act outlines requirements for banking institutions and consumers to follow when errors occur. Under the EFTA, consumers may challenge errors and have them corrected within a 45-day period and receive limited financial penalties. The EFTA also requires banks to provide certain information to consumers and defines how consumers can limit their liability in the case of a lost or stolen card.
The Electronic Fund Transfer Act at Work
The use of paper checks has steadily declined since the Electronic Fund Transfer Act was passed, but checks continue to serve as hard evidence of payment. The explosion of electronic financial transactions created a need for new rules that would give consumers the same level of confidence as they have in the checking system. This includes the ability to challenge errors, correct them within a 60-day window, and limit liability on a lost card to $50—if the card is reported as lost within two business days.
However, if the institution is notified within 3 to 59 days, the liability could be as much as $500. If a lost card is not reported within 60 days, the consumer is not protected from liability and could forfeit all funds in the associated account, and be responsible for paying any overdraft charges.
Ways That the EFTA Protects Consumers
Basic services that are protected under the EFTA include those made via
- ATM—EFTA authorizes 24-hour access to ATMs. If the ATM is owned or operated by an institution other than your bank, you may be charged a fee.
- Direct Deposit—Most banks offer direct deposit, which allows you to preauthorize deposits (such as payroll checks or government benefits) or recurring bill payments (such as mortgages, insurance payments or utility bills). You have the right to stop preauthorized transfers at any time, regardless of any opposing contract terms.
- Pay-by-Phone—You may authorize your financial institution to make payments or transfer funds via telephone. Banks are required to confirm your identity by asking account-specific questions.
- Internet—You may access your accounts via financial institutions’ web portals to monitor your accounts, transfer funds, and pay bills.
- Debit Card—Debit cards issued by financial institutions lets consumers make purchases online or at a retail store or business. This does not include gift cards, stored-value cards, credit cards, and prepaid phone cards, which are excluded from the EFTA.
- Electronic Check Conversion—This feature enables a business to convert a paper check into an electronic payment by scanning the check and capturing the bank name, address, account number, and routing number. After the paper check is scanned into an electronic payment, it becomes null and void.
- The Electronic Fund Transfer Act protects consumers when transferring funds electronically.
- The EFTA was effected in 1978 as a result of the increased use of ATMs.
- Protection under the EFTA includes transfers made via ATMs, debit cards, direct deposits, point-of-sale, and phone.
Requirements for Service Providers Under the EFTA
The EFTA requires financial institutions and any third party involved in electronic fund transfer services to disclose the following specific pieces of information to consumers:
- A summary of liability regarding unauthorized transactions and transfers.
- Contact information for the person(s) who should be notified in the event of an unauthorized transaction, along with the procedure to report and file a claim.
- The types of transfers you can make, any fees associated with them, and any limitations that might exist.
- A summary of your rights, including the right to receive periodic statements and point-of-sale purchase receipts.
- A summary of the institution’s liability to you if it fails to make or stop certain transactions.
- The circumstances under which an institution will share information with a third party concerning your account and account activities.
- A notice describing how to report an error, request more information, and the amount of time within which you must file your report.