The Digital Divide: What It Is, and What's Being Done To Close It

What Is the Digital Divide?

The digital divide refers to the gap between demographics and regions that have access to modern information and communications technology and those that don’t. Though the term now encompasses the technical and financial ability to utilize available technology—along with access (or a lack of access) to the internet—the gap it refers to is constantly shifting with the development of technology.

When the term was first used in the late 20th century, for example, it described the gap between those who had cellphone access and those who did not.

Key Takeaways

  • The digital divide encompasses the technical and financial ability to utilize available technology, along with access (or a lack of access) to the internet.
  • Digital divides exist between developed and developing countries, urban and rural populations, young and educated versus older and less educated individuals, and men and women.
  • The urban-rural divide is the single biggest factor in the digital divide.
  • The consequences of the digital divide include isolation, which can affect mental health, educational barriers as postsecondary education increasingly moves online, and worsening gender discrimination.
  • The coronavirus pandemic has exposed the differences in digital coverage in the U.S., such as among children forced to attend school remotely and in less affluent communities where people have struggled to get vaccination appointments.
  • The bipartisan Infrastructure Investment and Jobs Act includes $65 billion for narrowing the digital divide.

Understanding the Digital Divide

The digital divide describes the gap between people who have access to affordable, reliable internet service (and the skills and gadgets necessary to take advantage of that access) and those who lack it.

This is an issue within many countries, with rural populations much more likely to be cut off from digital technologies than city residents are. The divide also exists among countries and continents. And it exists between men and women: In 2021, 62% of the global male population was using the internet, compared with 57% of the female population, a gap that has been narrowing over the past decade.

Beyond the gaps between developed and developing countries, rural and urban populations, and men and women, there are other types of digital divides:

  • The access divide: This is the most visible digital divide. It refers to the socioeconomic differences among people and the impact on their ability to afford the devices necessary to get online. In developing countries, many people have limited access to technology or the internet and do not have the skills necessary to use it effectively.
  • The use divide: This refers to the difference in the level of skills possessed by individuals. There is a generation gap when it comes to the skills necessary to use the internet. It is also affected by the quality of education that an individual receives. Younger, educated people tend to have more skills than older, less educated ones. 
  • The quality-of-use gap: This measure is a little more complicated. It refers to the different ways that people use the internet and the fact that some people are far more able to get the information they need from it than others.

These gaps in connectivity and skills reflect existing differences in wealth and access to education, as well as gender discrimination. The digital divide also exacerbates these same differences by barring many people from the information necessary to break out of their current living situation.

The Global Digital Divide

For many years, the global digital divide was seen as a consequence of economic development. As countries and individuals became richer, the common expectation was that they would purchase digital devices and infrastructure and the digital divide would close naturally.

Yet incomes have risen around the world over the past two decades, and access to digital services has remained stubbornly low in much of the developing world. In many cases, this is due to a lack of investment in internet infrastructure. Citizens may have internet-enabled devices, but still no connection to the World Wide Web. The internet penetration rate still varies widely among continents: In 2022, 80% of Europeans had internet access, compared with just 22% of Africans.

88%

Percentage of the world population that was projected to be covered by a 4G network by the end of 2021.

However, those statistics hide a great deal of variation within countries and regions. Large countries with ocean borders tend to have much better internet access, even when they are underdeveloped in other areas. This is why the International Telecommunication Union (ITU), the United Nations agency for information and communication technologies, started to provide statistics on landlocked developing countries and small island developing states based on aggregate statistics in the developing world.

Similarly, there are major disparities in internet access even within highly developed countries. Many rural Americans are still without adequate internet access, and still more lack the skills to take full advantage of the access they do have. Indeed, the most accurate predictors of the digital divide are not age or country. They are educational level and the urban-rural divide. According to recent studies, people living in urban areas globally have roughly twice the level of internet access in their homes compared with those who live in rural areas.

Some analysts fear that, instead of narrowing, the digital divide is getting wider. In addition, some questionable business practices appear to be widening the gap even within developed nations: The ongoing debates about net neutrality and versioning can be seen as issues about equitable access to the digital world.

Consequences of the Digital Divide

Until quite recently, access to the internet was seen as a luxury, and disparities in digital access were seen in largely the same terms. However, there is now widespread consensus that technological discrimination is a form of social exclusion because it deprives certain citizens of essential resources for wealth development.

This is most visible when one looks at the balance of the world economy and particularly at the rapid growth in the number of jobs that require digital access and skills. In the U.S., for instance, nearly half of all jobs in STEM (science, technology, engineering, and math) are in computing. Lack of access to learning these skills is a barrier to these jobs and the income that comes with them.

You don’t have to aspire to a career in tech to be affected by the digital divide. The impacts of the phenomenon reach many people, in several important ways:

  • Lack of communication and isolation: The COVID-19 pandemic has brought into sharp focus the isolation that people without internet access or skills can quickly experience. This can have serious concomitant effects—from not being able to secure appointments for vaccination against the coronavirus to limiting individuals’ job prospects and affecting their mental health.
  • Barriers to education: As education is increasingly delivered online, those without the resources to access the internet, including schoolchildren limited to remote learning during the pandemic, can be cut off from opportunities to develop their skills. As a result, children may have educational gaps, and adults may miss out on job opportunities or be unable to gain the basic skills necessary to contribute to their community.
  • Worsening gender discrimination: As noted above, the digital divide also exacerbates many existing forms of discrimination. One of the most widespread is gender discrimination. Women who lack equal access to the internet are unable to gain an education or information that could help them challenge (and have a better chance of raising) their status.

As the world becomes increasingly dependent on digital technologies, these consequences are likely to become more serious and widespread. It is incumbent upon societies to address the digital divide in a holistic way that recognizes its many aspects and negative outcomes.

Bridging the Digital Divide

In recent years, programs have been launched that aim to combat particular aspects of the digital divide. Many of these are being coordinated at the highest level, including within the U.N.’s Sustainable Development Goal (SDG) 9, which allows individual countries to coordinate their activities toward ending digital discrimination.

Within the developed world, some analysts point to successful 20th-century programs that lifted millions of people out of poverty. One commonly mentioned example is the Rural Electrification Act during the Great Depression, which stands as an example of how the government can help provide technology to underserved areas that private companies don't consider profitable enough to include in their networks.

In addition, these two programs have been launched in the past few years to address other aspects of the digital divide:

  • The Alliance for Affordable Internet (A4AI) aims to reduce the cost of broadband internet in specific areas in the world.
  • Starlink provides high-speed internet and global coverage at affordable prices via satellites it has launched into space.

Many countries now also run digital literacy programs aimed at teaching both adults and children the skills necessary to breach the digital divide.

The Infrastructure Investment and Jobs Act

On Nov. 15, 2021, President Joe Biden signed the Infrastructure Investment and Jobs Act into law. Passed with bipartisan support in both the Senate and the House, the many-faceted bill takes dead aim at reducing the digital divide by providing $65 billion to bring high-speed internet to rural areas of America. Providers who accept the funds are required to offer a low-cost, affordable plan to consumers and display a broadband nutrition label, which will allow people to comparison-shop for the best offer. It also mandates that the Federal Communications Commission must adopt rules prohibiting digital redlining, and creates a permanent new perk to help low-income households access the internet in the form of an affordable connectivity benefit, for which more than one-fourth of American households will be eligible.

Wrapped into the bill is the Digital Equity Act, originally proposed by Sen. Patty Murray (D-Wash.) in 2019 and co-sponsored by Sen. Rob Portman (R-Ohio), which establishes two new federal grant programs “to promote digital equality nationwide.” One program will be run by state governments and provide “state-by-state digital equity planning followed by implementation grants to qualifying programs.” The other program creates a yearly national competitive grant program “to support digital equity projects undertaken by individual groups, coalitions, and/or communities of interest anywhere in the U.S.”

When Did the Term "Digital Divide" Originate?

The term has been around since the late 20th century, when it labeled the difference between people with cellphones and those without them. Today, it refers to the difference between those who have internet access (as well as access to other forms of digital communication) and those who do not.

Who Is on What Side of the Divide?

The divide exists in myriad ways, including between urban and rural areas, developed and underdeveloped countries, men and women, and even ocean-bordering and landlocked countries. In all of those cases, the former category is doing better than the latter.

What Is Being Done to Close the Digital Divide?

There are programs to alleviate the situation, both internationally and in the U.S. The former group includes the Alliance for Affordable Internet, which aims to lower the cost of broadband around the globe; One Laptop Per Child, which supplies low-cost laptops to children as well as programs to teach them digital skills; and Starlink, a for-profit enterprise that offers affordable access to high-speed internet around the world thanks to its dedicated space satellites.

U.S. action is exemplified by the recently passed bipartisan Infrastructure Investment and Jobs Act, a multifaceted piece of legislation that includes $65 billion for programs that will work to bring high-speed internet to the nation's rural areas.

Article Sources
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  1. U.S. Department of Commerce. "Fact Sheet: Department of Commerce's Use of Bipartisan Infrastructure Deal Funding to Help Close the Digital Divide."

  2. International Telecommunication Union. "Measuring Digital Development: Facts and Figures," Page 3.

  3. International Finance Corporation, World Bank Group. "Bringing Africa Up to High Speed."

  4. International Telecommunication Union. "Measuring Digital Development: Facts and Figures," Page 10.

  5. International Telecommunication Union. "Measuring Digital Development: Facts and Figures," Page 6.

  6. U.S. Bureau of Labor Statistics. "Why Computer Occupations Are Behind Strong STEM Employment Growth in the 2019-29 Decade."

  7. United Nations. "Department of Economic and Social Affairs Sustainable Development Goal 9."

  8. Living New Deal. "Rural Electrification Act (1936)."

  9. Alliance for Affordable Internet. "Affordability Report 2020."

  10. Starlink. "Order Starlink."

  11. The White House. "President Biden to Sign Bipartisan Infrastructure Investment and Jobs Act Monday."

  12. The White House. "Updated Fact Sheet: Bipartisan Infrastructure Investment and Jobs Act."

  13. Digital Equality Act. "The Digital Equality Act."

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