Guild Mortgage Company is a privately held mortgage company based in San Diego, California. The company offers a full suite of mortgage products and services to borrowers nationwide.

Who They Are

Guild Mortgage Company was established in 1960 in San Diego with a mission to provide financing for houses built by the American Housing Guild. During the 1970s and 1980s, the company expanded its business nationally and added new products, including wholesale, retail and timeshare lending. During the 1980s and 1990s, the company invested in technology that allowed it to integrate its suite of product offerings. During this time, the company expanded its focus on retail customers and correspondent lending. In the 1990s and 2000s, the company expanded its program to purchase government-backed loans, such as Government National Mortgage Association (GNMA), Federal National Mortgage Association (FNMA) and Federal Housing Association (FHA) loans.

By 2010, the company had revamped its website to provide greater interactive and educational tools for consumers. As of May 2016, the company provided mortgage products and services to customers through its 250 retail branches and satellite offices in 25 states, which are primarily in the western United States, as well as through its online and mobile presence.

Mortgage Products Offered

Guild Mortgage Company offers many types of mortgage products for customers with a variety of different financial profiles. The following is a summary of the most popular products that the company offers.

The company offers both fixed-rate loans and adjustable rate mortgages (ARMs) as part of its conventional loan offerings. Fixed-rate loans appeal to buyers who want monthly principal and interest payments to remain the same throughout the duration of their loans. An ARM borrower receives a fixed rate at the beginning of the loan for a certain period of time. At the end of this period, the loan adjusts to market rates. ARMs appeal to borrowers who are planning to finance properties for shorter time periods.

The company offers FHA loans for borrowers purchasing homes and existing homeowners who are refinancing properties. FHA loans appeal to borrowers who do not have large down payments and have less-than-perfect credit histories. Borrowers with credit scores as low as 580 can qualify for FHA loans and finance up to 96.5% of the cost of a property. The company also offers FHA streamline loans, known as 203k loans, to borrowers who want to finance repairs on a home. The program allows borrowers to finance up to $35,000 for cosmetic improvements.

Guild Mortgage Company offers Veterans Affairs (VA) loans to active duty and retired military personnel. A VA loan requires no down payment and has more lenient qualifying standards. Customers can qualify for the company's VA loans with credit scores as low as 600.

The company offers United States Department of Agriculture (USDA) loans to borrowers in designated rural areas. These loans require no down payments and FICO scores of at least 640. USDA loans also have income restrictions to qualify.

Guild Mortgage Company offers several other popular products and services. The company coordinates with state and local governments to provide down-payment assistance to borrowers in need. In addition, the company offers cash-out loans, HomePath mortgages, financing for manufactured homes and investment properties, and assistance with federal income-tax credits.

Mortgage Rates

The company does not provide specific rates on its website; it encourages borrowers to call or visit a branch for customized rate quotes. However, the website offers several calculators for estimating monthly payments and determining qualifications for loans. The site also provides calculators to determine income and cash requirements to purchase homes, and to conduct rent-versus-buy analyses.

What Consumers Are Saying

Guild Mortgage Company receives poor reviews on the ConsumerAffairs.com website. The company received an average rating of one star from the 34 reviewers on the site, as of May 2016. One reviewer gave the company five stars, one gave three stars and one gave two stars, while 31 reviewers gave a one-star rating. Many reviewers cite the company's disappointing customer service as the reason for their poor reviews, while others cite the company's lack of honest communication about the lending process.

Mortgage Lenders of America Overview

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