WebBank Review

Pros Explained

• Above average rates for deposit accounts – While you won’t earn the best rates available from top online banks, WebBank’s savings account and certificates of deposit (CDs) earn competitive rates with many online banks.
• Multiple CD term options – WebBank doesn’t offer a lot of extra perks with its accounts, but customers do have five term options with its CDs.
• No monthly fees – You’ll never get charged a monthly maintenance fee for WebBank accounts. There are other fees you may see, such as a $5 fee for paper statements and $25 for outgoing wire transfers.

Cons Explained

• No mobile app – WebBank is an online-only bank, and yet it lacks a mobile banking app. It also doesn’t have mobile check deposits. Customers can only manage accounts through online access.
• Limited bank products – WebBank is missing common bank products, such as checking accounts, money market accounts, credit cards, and investment accounts.
• Paper statement fees – There is a $5 fee for paper statements each month. There doesn’t seem to be an option to opt for an electronic statement and waive the fee.

Who Is WebBank Best For?

WebBank is a good fit for customers who want a place online to set aside money and forget about it for a while, so it earns interest long term. It could be a good fit for customers who:

• Want account access online 24/7
• Aren’t looking for a full-service banking solution
• Don’t care about the in-person service from local brick-and-mortar locations
• Want a decent annual percentage yield (APY) earning with no pesky account maintenance fees

What Does WebBank Offer?

WebBank offers limited personal banking products and services directly to consumers. Much of the bank’s business lies in its partnerships with other financial companies. WebBank deposit accounts are limited to two options:

• Savings account
• CDs

All WebBank accounts are insured by the FDIC up to $250,000 per depositor.

Savings Account

WebBank offers one savings account: a high-yield online savings account. A minimum deposit of $1,000 is required to open a savings account through WebBank. The account has a decent interest rate, currently set at 0.25% APY. While its rate is lower than the best high-yield savings accounts around, it’s still competitive with what’s offered by many online banks and the national average of 0.33%.

Interest on WebBank’s savings accounts compounds daily. You’ll earn slightly more than you would on an account that compounds monthly. The difference is minuscule with smaller balances, but it is much more noticeable with a larger balance in the account. WebBank doesn’t charge a monthly maintenance fee on its savings account, although there is a $5 charge for paper monthly statements.

CDs

The other type of account available from WebBank is its CDs, which the bank refers to as “time deposits.”

WebBank’s time deposits require a minimum deposit of $2,500 and come in five terms, ranging from six months to five years. Terms currently earn from 0.10% to 2.75% APY, which is much lower than the best CD rates on the market.

Customers are subject to early withdrawal penalties if they withdraw funds before they reach maturity. Once a time deposit reaches maturity, WebBank customers have 10 days to withdraw funds without a penalty.

Other Financial Products Offered by WebBank

Besides its own personal banking products, WebBank also partners with several well-known financial companies to offer a variety of loans, credit cards, and other financing options to consumers. These products aren't available directly through WebBank, but it is the issuer for them. WebBank brand partners include:

• Avant
• Dell Technologies
• DigniFi
• FingerHut
• Jasper
• Klarna
• Mosaic
• Oportun
• PayPal
• Petal
• Prosper
• Yamaha

WebBank Customer Service

Customers who need account support can reach WebBank by phone at 1-844-994-2265, Monday through Friday between 8 a.m. and 5 p.m. MT.

Email support is available by filling out the contact form on WebBank’s website. Correspondence is also available by mail to WebBank’s corporate headquarters at 215 South State Street, Suite 1000, Salt Lake City, UT 84111.

Despite being an online bank, WebBank doesn’t have a mobile app and doesn’t accept check deposits. The only way to deposit funds to WebBank accounts is through electronic funds transfers or wire transfers. Outgoing wire transfers come with a $25 fee.

How To Bank Through WebBank

To open an account with WebBank, apply through its website. You need to be at least 18 years of age and a U.S. citizen or legal resident. When opening an account, you’ll be asked to provide personal information such as your:

• Name
• Address
• Date of birth
• Social Security number or Individual Taxpayer Identification Number (ITIN)

You may also be asked for a copy of your driver’s license or other documents for identification purposes.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks—including products available, interest rates, fees, and accessibility—to ensure that our content helps users make the right decision for their savings and banking need

Open Account